Test The Battery Pack On A Scooter That Does Not Run (Tool Needed: Load Tester) If the scooter is not running, a load test can be performed on its batteries by removing the battery pack from the scooter and taking the individual batteries out. As you can see here I was able to do it with my fingers. This is the one stop shop to get answers to any questions you have about your electric scooter, e-bike, or hoverboard! Contact: kevin@ocproscooters.com or text: 714-420-1311. Listen or look back to see if the rear wheel is slowly spinning. If that doesn't work, email support. error: It will display all specifications more visibly. Copyright 2002-2022 by ElectricScooterParts.com, an Electricruz Inc. company. 2) You are using an outlet with a higher voltage than what is recommended for fast charging. How to restore default settings on GOTRAX GXL V2. Many Gotrax hoverboard models have a battery indicator light to also indicate your hoverboard needs to be charged. You can recalibrate your Gotrax hoverboard by following the instructions above. Has been extremely slow to respond with replacement parts. :~f 12`L,@" IT GOES ON AND ON The powerful lithium-ion battery has a long lasting charge, keeping the V6 going for up to 15 miles. Either way this scooter is unridable now.. luckily it was just supplementing me instead of using a bicycle. I've emailed support but I'm waiting. After fully charging, I prepared for the first ride with the new parts. Here are some of the problems we have experienced separated into what we believe are minor and major issues: If you are having issues, please reply here and/or message me. If your Gotrax hoverboard will not turn back on you are experiencing an issue. Learn more about your GOTRAX from full overviews and specs to troubleshooting. EDITED TO ADD ON 3/24: GoTrax has reached out to me with a solution. Kid really loved the speedometer and the cruise control feature! Shop safe on GOTRAX Official website. GOTRAX. If the scooter is off but still takes off, this means that the control box is damaged. Codes often have simple solutions and we are here to assist. If the unit has the handbrake, now is the time to reinstall the brake line to the hand brake. Our combined issue is we have been getting run-around from the company's support and are looking to see if others are having similar problems. As usual with every GoTrax scooter, you get a 30-day return period, and a warranty period of 90 days. If the scooter works after disconnecting the brake switch then the brake switch is defective. Next, take an alcohol wipe and use it to remove all traces of lint or dust from inside the charging port on your scooter. I absolutely love this scooter. My GoTrax (about 5 months old) started acting weird today. Next, check to see if there is any damage to either end of your scooters charging cable. This scooter is giving a E3 Error code and the manual simply states to replace the console. Im wondering about the race to the bottom, where companies start cutting corners on the low end to stay competitive. What did the brake pad rubbing sound like? Using the 4mm Allen wrench, remove the two screws and locking hook that are used to secure console to the tiller. We'd simply like our problems fixed but also do not want others to experience the frustration and inconvenience this has caused us. There is no doubt that hoverboards are a popular and fun way to get around. 0000002987 00000 n New comments cannot be posted and votes cannot be cast. Home. Looks like spring issue. Electric Scooters are ridden standing up and have 2 inline wheels for maximum speed, size and portability. I haven't had any problems yet, so that makes me wonder if the company rushed into production with the Version 2 model once GoTrax became popular. All electric scooter have a fuse or a circuit breaker. Check the lights, the brakes, and all the features, and make sure they are all working properly. These models of e-bike only feature an LED Display. Should you see any of these error codes turn off your electric scooter and DO NOT RIDE it and contact GOTRAX Customer Service here. Front tire making a very loud noise. I was super encouraged as the handle bar looks a little different from the original version I received, better. Reply, How can I change the Inner tube on the gotrax, bossmanron747 - Include an image for extra impact. GXL V2:Learn more about troubleshooting the GXL V2 [Here], Apex: Learn more about troubleshooting the Apex [Here], G2:Learn more about troubleshooting the G2 [Here], XR Elite: Learn more about troubleshooting the XR Elite [Here], XR Ultra:Learn more about troubleshooting the XR Ultra [Here], G4: Learn more about troubleshooting the G4 [Here], All Scooters: How to Change your Electric Scooters Brakes [Here], Hoverboard(s): Learn more about troubleshooting your hoverboard [Here], How to Ride your Hoverboard Walkthrough [Here], Shift S1:Learn more about troubleshooting your Shift S1 [Here], EBE1:Learn more about troubleshooting your EBE1 [Here], EBE2:Learn more about troubleshooting your EBE2 [Here], EBE4:Learn more about troubleshooting your EBE4 [Here]. What if the part I ordered did not solve the problem? There is no doubt that hoverboards are a popular and fun way to get around. Here is a simple video demonstrating how to change the battery in a hoverboard if you have determined that is your problem. 0000006275 00000 n If pushing to start does not help then double check the scooter to make certain that the key or power switch is in the on position. I'll monitor the post to see if these are isolated or widespread. Ive taken it to work 4 times already with a round trip of about 11.5 miles (charge at work) and it's been fine. Hold down the power button for 10 seconds. When GOTRAX GXL V2 display is blacked out you can release Power Key. 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Here is a link to find the manual for your Gotrax hoverboard. Electric scooters are the folding, stand-up variety - a grown-up version of the kick scooters you may have used as a kid. Jan 7, 2020 The problem with your Gotrax scooter may be a loose connection or a dirty charging port. Expand the connector pins just the slightest to make sure everything is snug when you put it back together. document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); Mobility Scooter Battery Losing Power Uphill Fixed, How To Fix Hoverboard Battery Not Charging, Mobility Scooter Beeping And Not Moving-An Ultimate Guide, Function of the Bold Button on Cuisinart Coffee Maker-Know Everything, Can You Plug A Coffee Maker Into A Power Strip-Answered, What Happens If You Put Milk In A Coffee Maker-Truth Revealed, New AC Compressor not Turning ON- Super Quick Fixes, Should AC Drip Water Outside? They did not respond for 3 days, then said I was outside of the 30 days window which was untrue based on when I filed my request but true based on when they responded. Codes often have simple solutions and we are here to assist. If you have tried to charge your hoverboard and it still will not turn on you need to check if there is an issue with your charger, charging port or battery. 0000006755 00000 n The motor does make some noise when first accelerating but goes away. Often when there are small issues like this with your hoverboard, it simply means it is time to recalibrate. We'll go through each electric scooter and the error codes that occur. The most common reason your Gotrax hoverboard is beeping is that it needs to be charged. Scary at first. While they are a fairly new technology, they are rapidly growing in both popularity and their abilities to manage different terrains and new technologies. 51 4.7 out of 5 Stars. TWO OF A KIND Dual hub motors unite to create 700 watts of pure electric power, pushing the V6 to speeds up to 10 mph. Do you think most of the lower-priced scooters are having these problems? Find your product below and click the link to be directed to the specific information for troubleshooting. Watch out world! Many hoverboards will typically also beep when they reach maximum speed, if they are tipped too far forward or backward or if they reach too steep of an incline. Electric Scooters Learn more about your GOTRAX from full overviews and specs to troubleshooting. If the battery is fully charged, then the issue is likely with the motherboard or wiring. If you can not grip the top with your fingers use a pair of pliers to assist you. IT GOES ON AND ON The powerful lithium-ion battery has a long lasting charge, keeping the V6 going for up to 15 miles. They cannot show error codes. You can now turn your hoverboard back on.*. Reattach the console/head unit by sliding it back into place. The BBB's grade of "F" still . If it is hard to install, stop and inspect the consoles pins under the head unit. Find low everyday prices and buy online for delivery or in-store pick-up. Within 3 weeks, our v2 started with the "loud 'grinding' noise from front/drive wheel" then the next day would not respond to throttle at all (unit powered on, but wouldn't go) and front/drive wheel would not spin freely with the scooter on or off. Can't get the scooter to start. As we were packing it up to be returned, found that disconnecting the handlebar freed up the front/drive wheel, indicating maybe a controller issue vs a motor issue (or maybe both). I ride it to work every day rain or shine and haven't had any problems so far but today it was raining and Im afraid it has water damage potentially. I have given up on this company doing the right thing. Pressing on button does not illuminate the display nor does the throttle have power. This is a few specific actions that act as a reset for your board and can fix many common issues. Through simple troubleshooting, you can attempt to determine where your issue lies and see if you need outside help to solve it. Looking For The Best Lock For An Electric Scooter? Gotrax XR Elite Electric Scooter, 18.6 Miles Long-range Battery, Powerful 300W Motor Up to 15.5 MPH, 8.5" Pneumatic Tires, UL Certified Adults Electric Commuter Scooter 1,360 $52999$629.99 Join Prime to buy this item at $445.19 FREE delivery Thu, Feb 16 Small Business More Buying Choices $369.11 (4 used & new offers) They tell you to tighten screws that exist in the xr/ultra but are not present on the elite bc of the different design. A leading manufacturer of Electric Scooters, hoverboards and e-bikes. TWO OF A KIND Dual hub motors unite to create 700 watts of pure electric power, pushing the V6 to speeds up to 10 mph. The key is to build your own vehicle with its own motor coil wire. Entice customers to sign up for your mailing list with discounts or exclusive offers. After recharging test the Voltage of the battery pack to make sure it is at the proper Voltage. Reddit and its partners use cookies and similar technologies to provide you with a better experience. GoTrax GKS: Specs. Subscribe to my Channel https://bit.ly/2ShKGSm In today's video I show you how to fix the two common issues with the GoTrax GXL V2 Electric Scooter, which are not being able to open it. Subscribe to get special offers, free giveaways, and once-in-a-lifetime deals. Add a Heritage Helmet to your Cart for Free with All Rideables Above $500, F1 Fat Tire Electric Bike $699 + This week only, South Georgia & South Sandwich Islands (GBP ). This is an internal issue and the bike should be sent back for repair.