Turkish took good care of me - but I thought it was strange. Never understood how seat reservations are lost. Please understand that Lufthansa seat reservations are only possible to a limited extent on flights that are not operated by Lufthansa, Lufthansa Regional or Austrian Airlines, especially in Economy Class. After telling me my earlier assigned seat numbers correctly I was told the reason it dropped was I didn't pay. Although I had made enquiries with the airline about people with COPD and the wearing of face masks, they appeared to take no notice. Pay attention to the information presented to you. of my time. Manage individual bookings. I would be able to accept this, if LH's tickets in Eco Light where cheap. Booking your plane ticket on a Sunday, and departing on Friday, could possibly save you money* based on historical data. Nope. On neither leg did we have the seats I originally selected. After your booking has been confirmed, you can reserve a seat up to 52 hours before departure. Up until now, it has been possible to select a seat at the time of check-in when booking an Economy Light fare, from all remaining unoccupied economy seats. 5 years ago. As a FTL, from one year I choose only LOT POLISH (FREE drinks&food, FREE baggage for FTL and seat, of course). Thanks so much Mr. important. You can likewise visit the Lufthansa Airlines site at www.Turkish.com to reserve a spot on the web. Service is terrible: ground service at secondary airports is outsourced to untrained staff, needing 1h for biz class check-in, once it's your LH has lost its way, the brand positioning is a mess and customer service at all-time lows: What gets me is that it sounds like it is still an issue with United codeshares with Lufthansa and LOTI have flown on United iron to Japan many times and there was never any issue, but I don't remember that those were codeshares flying on ANA iron, their codeshare partner. What are Lufthansas Economy Light fares? I had to almost starve during entire journey from USA to Mumbai due to extremely bad food served and that too after funishing their service upto premium economy class. The flight reservation is confirmed (no waiting list bookings). I find it difficult to find this earth shattering news when you consider what British Airlines is doing for Business Class. Advise others to share thrir experirnce honestly so that it benefits others before deciding to book tickets by this carrier. If you buy a fare that won't allow you to select something in advance, then this of course means a much higher probability of a middle seat if the flight is quite busy. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-81445337', '');}, 'log_autolink_impression');airlines, via Brussels, inbound with LH via Frankfurt, only leg possible for seat reservations is Frankfurt > BHX, any reason why were unable to book seat selection for all legs? I say go right ahead. Lufthansa seat reservations on intercontinental flights are free of charge for passengers in Premium Economy Class as well as in Business and First Class (seat reservations for continental feeder flights are subject to a charge). Free seat selection upon checkin for all passengers, free drinks and snacks on KLM/Air France and a free suitcase for Elites on all fares starting from Flyingblue Silver. The contract comes into effect with the electronic confirmation of the booking. After 1.5 hrs. You can then book or change your place here. You are able to carry out the instructed tasks without the help of a companion, parent or other relative. In such a case, you can change seats free of charge. United has nothing to do with Lufthansa's seat reservation issue or system They only get the seat assignment info for them which is why it appears on our United App. By this point I had paid for a seat assignment after my previous experience. Untrue - just flew two international eco light legs with the liberty to choose any seat at check-in. Please note that passengers who have purchased an Economy Light fare on a continental route and have not made an advance seat reservation that is subject to a fee before checking in cannot change the seat offered to them at check-in without payment of a fee. Here you will find all information about the seat reservation fees in Economy Class. When I checked in at the airport (Dulles), the Delta/Air France agent told me I would get my boarding passes at the gate, the first indication something was screwed up. AC often does not allow advance seat selections for (ta && ta.queueForLoad ? They are operating in a very low level that is a significant liability to the Star Alliance. Bear in mind that they are dealing with a high volume of requests and so cannot process refunds within the usual time limits. Save. Pretty soon, they should all be wearing Black Shirts and a Swastika. We got horrible seats and they were so small and close together, I cannot see how that was even humane. After the 4th try we are done. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-81448662', '');}, 'log_autolink_impression');flights not booked through them. Shame on them. A pop-up will appear saying that your seat selection is not complete. If they keep on the same track as they are, theyll be doing all sorts of nasty things before too long, such as banning Jews from flying, just you wait and see. Lufthansa First Class seats. It could be that when you check-in for your flight (online and at the airport), the seat mystery will clear up. I recently flew to Frankfurt and was happy to chose a seat at checkin. The seat change, after payment of the amendment fee, is possible within Economy Class per leg of the trip. And I do prefer flying with Ryan then with you.. keep up this attitude See how far gets you, This is ludicrous. Air Canada immediately reserved adjacent seats for free (owing to kids) as part of the booking itself. The amendment fee entitles the passenger to change their seat to any seat that is still available. Fares that include a large carry-on usually come with some kind of a decent seat included, plus "priority" boarding. You do not meet the conditions for sitting in an emergency exit row. I can't believe I really did this for more UA PQP. United in Pdx did a fabulous job of getting my bags to Pdx and sending the over 80 miles to my house. Re: Lufthansa seat reservations are not possible on this flight. I go to the gate agent and ask for help. No. and when leaving Germany they demand to see your entry stamp into the EU.. I recently flew with Lufthansa from London to Frankfurt and then on to Singapore. I have to correct you on one thing: A client support delegate will be glad to help you. Its funny that they chose seating, something that doesnt cost them a cent to allow you to choose from. I called one more time after checking in . I'm going to call Lufthansa and make sure everything is ok, I guess, but I had not having assigned seats. Oh and Star Alliance gold members don't get luggage on Economy Light fares either.. It relates solely to the selected category (e.g. But with this, they will soon be topping the charts. Alternatively, you may use. Time to leave star alliance and seek for better options. If you disable this cookie, we will not be able to save your preferences. We flew to LHR last month with fully paid Business Classes tickets and BA wanted to charge up to $168 each to reserve each seat, each way. It relates solely to the selected category (e.g. Guests will have control of a heating/cooling system for the nearly one-meter-wide seats and access to wireless charging stations, full suite-width screens, shoulder sink-ins, and personal wardrobes. My bags were stuck in Frankfurt. Wont recommend anyone to fly with LFH. I am Star Alliance gold, but still had to pay for a seat further away from the tail How did LH go downhill so far, and so fast, without Doug Parker's help? At least KLM is trying to update their fleet as quickly as they can however Lufthansa continues to proceed at a glacial pace with its quintessential smugness and hubris- we can charge high fares and provide customers with a substandard experience because we can! My return didnt! Lufthansa is no longer 5-Star airline!!! We are traveling from SFO to Valencia this Tuesday 2/21 . Passport control is often understaffed and the police are increasingly aggressive - asking to see a return flight, a hotel reservation and when leaving Germany they demand to see your entry stamp into the EU. Although I had made enquiries with the airline about people with COPD and the wearing of face masks, they appeared to take no notice. You are capable of reading and understanding instructions and of complying with the orders of the crew in the event of an emergency. As I recall it worked out OK, I got an aisle seat and sat with my wife, but it was not in our originally assigned seats, but for the stress it caused us that was the last time I flew Delta to Europe, and I decided to never book directly with Air France, either. You change your seat, but the new seat is cheaper or free of charge. I produced a letter signed by my doctor stating that I had breathing difficulties (COPD) and that I was exempt from wearing a mask. This has been skewed for a long time in favor of Euro pricing- now more than ever. I hope Im never forced to need that airline again. I do. Ski Helmet on Frontier Airline 7:23 pm. Almost all seats on the Lufthansa fleet have moveable armrests which make access to . Tends to be rather punitive against all that didn't pay fantasy prices for a shit product that honestly has little differentiation left to LCCs. I used that to log into the Lufthansa website in order to purchase a seat on the flight to Valencia. Ended up in a middle seat in row 50. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-81448028', '');}, 'log_autolink_impression');airlines. As with any airline ticket today, you have to think about what you NEED from the flight to determine what your best option is. If I book it all on United.com I get a really reasonable price, and can upgrade to economy plus for minimal $$$ on the United flight and cannot get seat assignments on the remaining flights. Airlibe management should review this situation and take corrective action to restore the glory. Child fare - children aged between 2 and 12 years require their own seat and can travel for 75% of the regular price of the . I paid nearly 60 euros for a preferred economy aisle seat on my last long haul from FRA to YVR. Even though that seemed absurd I called United and spoke to a supervisor who confirmed what I thought to be true. Honestly they had the second worst economy product in Europe- slightly worst then SAS and mildly better then Iberia and BA. How can such an airline still have such a loyal following. I tell him no, I dont think so, I've travelled for 50 years and this is not normal. I will avoid Lufthansa in the future as much as possible. I look at him and go, wow. Have connected through MUC a few times from non -Schengen countries and no issues at all. SAS cancelling Japan flights 5:54 pm. I go to the gate and find that I have been pushed all the way back into the airplane without notification nor explanation. and then some people (Hallo Lue!) Lufthansa has added a new 25 fee to assign seats after check-in on Economy Light fares. Passengers enjoy AC power outlets for charging devices and on-demand TV. Anyone worried, like I was, that we were going to get a 2017-era business class seat can rest easy thanks to the inclusion of the latest technology. On the plane it was obvious that there were many open economy seats. I have confirmed seats for those chosen seats weeks in advance. If you want to view/print itinerary, go to www.checkmytrip.com and put in your reservation code and . What do you make of Lufthansas Economy Light seating policy change? I picked our seats and were given our boarding passes the next day at the airport. Very disappointed in Lufthansa.I have to look into different airlines since I have to fly to Europe in July. A few days ago, I happened to look at my United app and noticed that my wife's seat selection was missing. Issuance of travel documents (tickets) 14 days before departure. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-81445838', '');}, 'log_autolink_impression');Airline flight <<. Yes, I booked Lufthansa seats (United award) using the procedure outlined above -- get the Lufthansa confirmation number from your reservation on the United website, go on Lufthansa and select your seat. On one occasion after asking for a supervisor we were told it was probably United's fault. Please note that a confirmed Lufthansa seat reservation does not legally entitle you to a specific seat on board the aircraft, but only to the selected category (e.g. Photo: Vincenzo Pace | Simple Flying. In addition, you can enter passport and visa information, and enter details for the Secure Flight program. You'd lose some money, then, because Lufthansa Group's primary competitors are ULCCs, and even they tend to be somewhat reasonable with ancillary fees. Now that I live near Dresden, they are the main airline from here but in a week I will be driving to Berlin to take a different airline to New York. To the point of even threatening the Police. I stopped flying LH many years ago. If you only want to purchase upgrades for some of the passengers in a booking, please contact a Lufthansa Service Center. To reserve seats in emergency exit rows, the following conditions apply: In order to ensure safety, Lufthansa is, before departure, entitled to assign a different seat to passengers who cannot meet these requirements. I haven't booked these yet, but I need to book flights from SFO -> Frankfurt -> Nairobi -> SFO. On all of these flights I ended up getting my prefered type of seat - a window seat when I checked in. 2. What more can you ask for? Easily compare prices for carriers, arrival and departure dates, airplane cabin class, and more when you book with Expedia. document.getElementById( "ak_js" ).setAttribute( "value", ( new Date() ).getTime() ); Greed & stupidity. Booked flight for my wife and myself from Charlotte to Munich via Lufthansa for a trip to Verona. But United said I had to pick my seats. KAYAK searches for flight deals on hundreds of airline tickets sites to help you find the cheapest flights. Using your booking code you have access to all your flights. Oh, well. The agent initially said there was nothing she could do ,not having access and didn't really want to help. If the load is relatively light, I would just switch seats after takeoff, unless they enforce a no seat change rule. I'm grateful to the posters, something new I've learned when booking a code share (ta && ta.queueForLoad ? Passengers who have already purchased an advance seat reservation can change free of charge. Luft was my go to European airline but teutonic idiocy is obvious here. Please contact the provider of the . I find myself gravitating more and more towards LOT - they are usually cheaper, the service is much better and Warsaw is far superior as an airport to Frankfurt. Furthermore, when you book an award ticket as a Flyingblue Gold/Platinum for someone else, they will receive all your elite benefits (lounge access, suitcase, skypriority) even if you don't fly with them. Please note that the name must be identical to the name on the flight booking. Probably cannot pick seats because you are flying on Brussels (ta && ta.queueForLoad ? 2.1. I'm still peeved that they want $50 per seat to select a seat in premium economy. Is that just for LH flights or will that also be the case for LX/OS flights as well? Lufthansa airline completely ignored all the information presented to them. 20% of the group can be cancelled free of charge up to . You never know what it will be. Well, if they want to follow the American model, I might just as well fly an American or whatever airline is cheapest. If you would like to change this seat, an amendment fee starting from EUR 25/CHF 35/USD 35 will be charged with effect from 21.6.2022. A month before my flight I called to get the best seats I could with $150 in upgrade seating for two. You have to wait your turn based on the type of fare you purchase, and being at the back of the line carries risks that are common sense. Lufthansa has unveiled some impressive new seats across all its cabins which will transform the customer experience over the coming years. Lufthansa is the worst perpetrator for failing to honour even paid seat selections when you've booked a K fare. I had to check in, pick seats, and make amendments on two of the airlines with no problem. Thanks Lufthansa. At least with the ULCCs, you can select a front row/exit row for 20, or other good seats for 5-12. Some of these seats are located in the emergency exit rows. In past i have travelled by Lufthansa many times when it was considered one of the best carriers. Not Lufthansa, but I also had this happen with Uniteds codeshare with Turkish. And add to that the Ticket Service Charge of about 25 EUR LH is now adding for ticket purchases in their own website!!!!! Please note that, in principle, you are free to choose the seat that best meets your requirements. You have booked anEconomy Light fare on a continental flight. My guess is that, on shorthaul flights, most passengers looking for the lowest possible fare won't care, but on longhaul, most passengers would pay. You check in for a flight operated by Lufthansa, SWISS or Austrian Airlines. While Lufthansa uses the phrase "of course" while explaining the policy, the real reason behind the policy is obviously to boost revenues. The plane took off on time and arrived 45 min early and was not packed. Economy class on Lufthansa is a bit more comfortable thanks to better seats. #flyingwhilejewish. For example, seat prices on Ryanair cost as little as 3 ($3.2) and rise to 14 ($15) for extra legroom options. : 0 800 - 83 84 267. Just told me I couldn . I think that Lufthansa can now be called a low cost airline after all these changes! After login, you will get an overview of all your bookings in your profile and you can manage these quickly and easily. Economy Light is Lufthansas version of the basic economy fares that we have with the major legacy carriers in the United States. Each time a few hours later after receiving a seat reservation confirmation and seeing it online the seats disappeared again. Using United as an example, you can actually go to their website, look at your reservation, and see both the united pnr and the operating airlines pnr. Lufthansa's Economy Light fares don't include seat assignments in advance. But with this, they will soon be topping the charts. An advance seat reservation only applies per flight segment. This is not an ex-Philippine A350 and therefore has a 293-seat layout. Incredible. Thanks Lufthansa. Yet on Eurowings flights, there is a biz class and you get extra carry on, priority seat assignments & boarding as *A Gold. In principle, upgrade offers can be made on all Lufthansa flights up to 48 hours before departure. I picked our seats and were given our boarding passes the next day at the airport. Even BA let's you choose a seat 24 hour prior to departure. Wizz Air baggage allowance 5:52 pm. You can see the exact position of the seats on the seat maps. LH is absolutely lousy !! Theyve been getting meaner and meaner and meaner with basically everything. I had to pay $280 US to check one. Since I posted we have called Lufthansa 4 more times in an effort to resolve our issue. any time. To be honest, Skyteam offers the most competitive product in Europe. Valid carrier: This upgrade may only be used on multi-cabin international Lufthansa flights and is subject to availability. Or the pre-selection is Passengers who are HON Circle Members (excl. Lufthansa Operations need to be shut down. Please choose one of the following authentication options. I don't know What happens if you can't produce an entry stamp? If an unforeseen flight disruption results in you needing to be rebooked onto another flight, on which there is no equivalent seat available to you. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Register your assistance requirements by calling tel. Also bought my choice of seats. This upgrade is not valid on flights operated by other airlines. If they don't go well there very well could be another strike. He gets angry at me and closes the door and says no more boarding. I am tall and not thin so a center seat really isn't fun. At 25/$35, Lufthansa's prices are outrageous on a short-hop across Europe and can only be argued for a long-haul service. True, but Aegean does not charge the change of the seat for 25. These agents are responding to their changing my PAID Seat assignments in front of the airplane by GAS LIGHTING ME back and forth between gates, seeing if I get tired waiting in multiple lines and will just take any seat. The 50/$70 'amendment' fee on roundtrip flights could be a huge factor for those choosing between full-service Lufthansa and low-cost airlines on shorter flights. And when you calmly show them, they get annoyed, offer no thank you or apology, just stamp your passport without so much as any further acknowledgment. Lufthansa Airlines Booking 844-822-0538 Number is an efficient and convenient way to book flights with Sun . LH is also the preferred airline to fly in to and out of TEL AVIV by (Israeli) religious Jews. As Lufthansa described this option up until now: Of course, all the remaining seats can still be selected free of charge once check-in for the relevant flight begins, usually from 23 hours before departure. Lufthansa is much more restrictive than United is when it comes to seat reservations in the economy cabin. their Companions). Posted by Darcy. Do LH or Star elites get to avoid this fee? At least my United Premium Economy seats never changed and my departure is on time Because you need your AC confirmation number. Our main flght attendant was funny ,seemed to enjoy his work and was professional. Carry out upgrades, receive special access to advance seat
more, You seem to have JavaScript disabled. Heck with them. Given the tough two years it has had, the carrier now wants to take advantage of returning passengers and maximize the ancillary products it sells. According to the Seat reservations for Economy Class passengers page on its website, it may not be possible at all for you to request a seat more than 23 hours in advance of your flight because it does not have a Lufthansa flight number. How can such an airline still have such a loyal following. That is decent. Advanced seat reservation is available on all Austrian Airlines operated flights for passengers holding an Austrian Airlines flight ticket. With other food airlines to choose from we will now avoid this airline. No, Lufthansa is not a racist company. Lufthansa is the biggest joke of Europe. LFH flights service have been deteriorating significantly both on the ground and on air. >> Have you tried getting the PNR(record locator) for the Brussels (ta && ta.queueForLoad ? Lufthansas Economy Light fares: Suffice it to say that many people may have been happy to book these fares when they could at least select a seat at check-in. Was very happy with this flight 9 years ago. All Lufthansa flights have been cancelled. I will avoid Lufthansa in the future as much as possible. I had extra time so I waited for them to open. You would like to change the seat offered at check-in at your own request. RT London , have cream tea get over jet lag,have some fun, see a friend and then fly to wherever . If you're flying Economy Light, your seat is currently assigned only at check-in. There are still seats available on the flight you are checking in on. Brussels airless accepted my LH booking reference, but still unable to select seats "contact our customer services for seat selection" unless I'm willing to "bid" for business class upgrade, AC, doesn't recognise my LH reference number. Has anyone had a similar experience? I think you're jumping the gun here when assuming the worst. standard seat, seat in the preferred seating zone, seat with more legroom). CarolGreat story. Lufthansa Booking +1830299 (3190 . By the way, travelling regularly on Lufthansa it already happens that your chosen seat gets reassigned so that they can cramp all passengers backwards, leaving 10 empty rows at the front. Please note that a confirmed advance seat reservation does not constitute a legal entitlement to a particular seat, but only the category selected, e.g. Had similar issues with United / Lufthansa back then on flights to Europe, and never flew them again. I had been a loyal Lufthansa customer (even paying more to fly with them) until they some "genius" decided it was time to follow the "American model". You make changes to your journey and thus alter your route. They are not. As most Airlines around the globe have been charging this fee for a long time, I fully understand. Save money on airfare by searching for cheap flight tickets on KAYAK. The amendment fee does not create an entitlement to the selected seat number or category. * Sale, rebooking and refund of ASR on codeshare flights is only possible via the operating carrier. I used to get excited to fly them (most of the time economy or premium economy) but the light fares and the fact that strong liquor are not included anymore was already a turn-off. Lufthansa is an embarrassment to Germany and the Star Alliance. You can also update your saved preferences, contact and frequent flyer details at any time. Notably, while Lufthansa has adopted the tactics of its competitors, the fees are drastically higher. Nothing from Lufthansa so need to check for adjacent seats during check-in (23 hours before departure now) First off, there is a strike at German Airports today. total phone time all I cared was that I got my seats that I had already paid for. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. With an Economy Class booking, you can reserve your preferred seat online up to four (4) days before departure. Per Lufthansa website. Hmmm, I wonder what review they will get. I had flown in the day before from Mauritius and had the told me I would have stayed in the airport and would have been able to return on my flight. When people book half a year before their cheap ass ticket and want to block all good seats for free. Lufthansa planes are getting a major upgrade. Never again. You can also use this number to change or cancel a reservation, check in for your flight, or get help with any other issue you may have with your travel plans. Editorial Disclosure: The editorial content on this page is not provided by any entity mentioned herein. I am posting this out of frustration and to give others a heads up about booking this codeshare. 6 years ago. Welcome to Ryanair no 2. For Friday, 17 February, the German union ver.di has called for a one-day strike at various airports in Germany. Isnt the stamp something they find on their own when they flip through you passport when you depart? However, the dynamic changes in medium- or long-haul flights, where the importance of padded seats and hot meals is much more. 3 times in the last three months when departing FRA for the US the policeman manning passport control has told me they can't find my entry stamp into the EU. Reminder Wake up call. Are Americans suddenly sneaking into the EU or overstaying their visa free periods in Germany? They position LH as premium, yet create these ridiculous light fares. Or are they now making departing pax do passport controls work? I sat out strike day when all flights were cancelled. When the checks from Lufty stop coming in. This post has been removed at the author's request. LH have been going downhill ever since they got that 5* rating from Skytrax for their renderings of business class seats which dont exist, and then upped the pace of downhill acceleration after the latest government/public-funded bailout. I travel standby so always get last minute seat assignments after every paying passengers gets a crack at it (now including these Economy Lite passengers), and their automated system is set up to assign the BEST AVAILABLE seat at the time the actual seat assignment is given. Saturday, the airports are likely to be extra busy. But strangely only at FRA. However, from Wednesday, Lufthansa will randomly allocate a seat to you during check-in, potentially leaving you in a middle seat on a short, medium, or even long-haul flight. Atleast, i hdve decided not to travel by this airline. 7. I will not travel Lufthansa next time seat selection policy is totally wrong. I avoid Lufthansa and Air France through their codeshare partners (United and Delta respectively) for similar problems with seat reservations I have had in the past, going back for many years. I've had previous issues similar to Jojo Rabbit's. With the strike, I am not calling today as they have a warning on the phone that it will be a very long wait.