Check if the text in history matches exactly what you intended to command Alexa for. Alexa is capable of doing many things. It seems @alexa99 is having problems playing BBC radio stations and rather than just saying "Alexa, Play Radio 6" you now need to say "Alexa, ask BBC Sounds to play Radio 6". For example, Fox News is available in Europe and the USA, etc but you cant access it in several Asian countries. For example, if youre in an open area, the device may find it hard to detect your voice. Clear App Cache Fix 7. Remember, with a few simple steps and troubleshooting, you can fix the problem and get back to listening to your favorite radio station on Alexa in no time. Once you have successfully removed and relinked the skill, check in with your Alexa device to see if the issue has been resolved. Her reply is always, "I can't find the station . An interesting thing to note about Alexa and radio stations is that Alexa can play not only the live stream of radio stations but also the podcasts of the radio stations. A plus button will now appear on the top right of the screen. Please try unlinking your account, and re-linking. Optimize Your Internet Connection Fix 2. Unfortunately, issues may arise which prevent you from being able to listen to the radio on your Alexa-enabled device, including: This article will show you nine quick and easy fixes to resolve any radio issues on your Alexa device. With a simple request to "play BBC radio 2" then Alexa manages to invoke the BBC Skill to play on that Echo. One good example is BBC radio, which is only available in the UK. Like FM/AM radio stations, you can listen to internet radio stations by enabling particular skills via the Alexa app. Connect your device to the routers 5 GHz channel. 8. There are many reasons which cause Alexa to stop playing the radio or not be able to find radio stations at all. ': Messages reveal frantic hours after Hancock affair story breaks, 'The man is a narcissist': Tories despair as 'bully' Boris Johnson threatens Sunak's new start, Instagram midwife faces misconduct hearing over racially offensive posts, Maternity expert pulls out of conference accused of promoting 'normal birth' ideology, One of history's most famous psychological experiments was probably fake, Suella Braverman to issue blasphemy guidance for schools following Quran incident in Wakefield, Ken Bruce's final show reminded us he doesn't just talk to everyone, he listens to them, too, Who hates my naked protests most? The Internet connection may be unstable or there has been no connectivity issue which means that no internet is provided by the Wi-Fi router or you have run out of internet subscription. This can be due to a wrong command too. If you have multiple devices in your home, you must disconnect them from the Wi-Fi network to which your Alexa device is connected. Head to Amazon's website for full troubleshooting steps to try: There are five possible ways to link your account, shown on. Check if Alexa has recognized your command for playing the radio station. However, they may also restrict some content based on your location. If youve been able to play your radio station before but cant seem to do it now then you should check your internet connection. A network firewall could block incoming traffic, which might be another reason Alexa has stopped playing radio. Like apps, skills are a third-party service that can be susceptible to go wrong even if your Alexa device is working perfectly. DJ Jedy feat. 2 years ago. Tap the icon youll see on the upper left corner of your screen. Check out Triple M 90s. If there is an issue in playing these channels as well, you must believe that the problem is in Alexas skill and not in your device. By doing this, your Alexa device will recognize you whenever you talk to it. Ask Alexa to play the newly-downloaded app instead. Now check these logs on Cloud watch and verify your data. Hamza is a passionate technical writer with more than 5 years of experience. My issue is not addressed here. If none of the above solutions work for your Alexa, the only thing you can do is contact amazons customer service and request their help to resolve your issue. Check our Known issuespage which lists problems we're aware of and are working to resolve. Oddly enough it's feminists, One of the UK's smallest towns has an award-winning pub and England's oldest fishing society, Where to get Greatest Hits Radio on FM and DAB and when Ken Bruce starts, The golden health rules GPs live by, including why you should ditch your weekend lie-ins, The Government delay of the Pensions Dashboard may well cost you tens of thousands of pounds, Government WhatsApp decision-making threatens 'accountability', warns Information Commissioner, David Attenborough reportedly giving up on-location filming for documentaries after new series, Prince Harry says smoking marijuana 'helped him mentally' in live TV interview, Government set to introduce new powers to crack down on small boat crossings next week, Do not sell or share my personal information. But not every time are we fortunate enough to have Alexa just ready to play our music. Once you have established the WiFi connection, try playing a radio station again to see if the issue has been resolved. Then see if theyre working properly. Enable Alexa Radio by Installing the Appropriate Skills Unlike music streaming services like Spotify and Apple Music, whose ad-free premium versions require a subscription, radio stations let you listen to music for free. How do I sign in on the BBC Sounds Alexa skill? Sometimes, voice commands may result in replies such as Im having trouble contacting or Something went wrong in such cases, you can use the following fixing methods: At times when Alexa announces what will be played after you say, Alexa, play music on, skill name but then immediately says something went wrong, this generally means that your command has gotten the Get playable content request, but it fails to receive the valid response to the initiate response request. 2 days ago Los Angeles Lakers guard D'Angelo Russell (ankle) won't play on Wednesday night versus Oklahoma City. It used to work just fine. You may want to install apps that are not available on Vizio TV created by, Read More How To Install 3rd Party Apps on Vizio TVContinue. Make Sure Your Subscription Is Active Fix 4. Whens the last time you updated your device? My Alexa Show stopped playing Pandora a couple days ago and it's very frustrating. According to reports (1,2,3,4,5,6,7,8), multiple users are facing an issue where the 'Disney stories' feature is not working on some Alexa powered devices. Did your Alexa stop playing the radio all of a sudden? Here, you can opt for different services on your Echo device. Mobile and tablet issues. The cause of the problem might be in the skill itself. Install an alternative app for the radio station. Aside from this, you can also make sure that Alexa hears and knows your voice. Open a web browser and enter your internet IP address in the search bar (find out what your IP address is by searching for it on Google). And when I say devices, your Alexa Echo isnt an exception to these. The difference is that "Alexa, play Radio Three" actually gives R3 in stereo across the pair, whereas "Alexa, play Radio Four" just gets mono R4 from the speaker that heard the command. In cases where you need to link your skill to an account, youll have to do that by opening the Alexa app and the Skills tab within the skills and games tab on the main menu. EDIT: OK, looking in the Alexa app no BBC stations appear, but they are still in TuneIn so it seems Amazon has blocked or removed them somehow. Depending on your catalog size, Alexa might simply not recognize the voice command you are giving. Fix 1. It may be that the device profile is not the same as the account profile. This service offers access to thousands of live radio stations from across the United States, as well as personalized streaming stations. After following the steps in our Troubleshooting guide: We are aware that there are some issues with the BBC Sounds skill. Tap your desired app and click Enable to Use.. Potential Problems: Key Solution Points: How To Fix Samsung Dryer Not Heating, Read More Samsung Dryer Not Heating | Fix in SecondsContinue, Spread The LoveTCL makes premium TVs with great picture and sound quality and offers a wide range of features and functions. As weve already mentioned, you need to enable at least one of the radio skills to listen to specific radio stations on your Alexa device. Issue has been happening since after Xmas. Not only can Alexa stream songs, playlists, podcasts, and audiobooks, but it can also broadcast virtually any radio station in the world. There could be several reasons why Alexa wont play a radio station, many of which can be resolved easily. Were always working to make it easier for our audience members to reach the content they want. For example, iHeartRadio supports thousands of radio stations just for listeners in the United States, and the BBC Sounds app is only for UK listeners to access any of the BBC radio stations. Our mission is to make home improvement easier for everyone. Your search will give you a list of radio tuning skills, such as TuneIn, MyTunerRadio, and radio.com. For example, saying Alexa play could mean you are asking for a movie, album, song, or ebook to be played with the same name. At this point, you have to connect it to your Wi-Fi. For example, from myTuner Radio, enable My Radio next. Press that. So make sure that your Wi-Fi router isnt near microwave ovens or baby monitors. As well as an issue with recognizing your voice. Before you check your connection, make sure first that Alexa can understand you well. for you. All Alexa skills are free. Joshua Boucher/The State via AP, Pool. We have got many queries on How to charge AirPods without a case which we will cover in this article. Echo devices do have not a very long range which has some obvious reasons. Once you have enabled the correct radio skill by searching for it on the Alexa app, your Alexa device will be ready to start streaming the internet radio station youre looking for. The BBC, for example, offers radio services all over the world. If yes, then you might need to check your network. As well as the ones that you could open. Click the device that youre using. To do this, press the three lines at the top left hand corner of the screen. We are aware of some playback issues, which we are actively investigating with Amazon. So how do you know if the skill or the device is at fault? This often translates to a faster internet connection, which is something your Alexa device might need. By deleting an apps data, you will restore the app to its default settings, removing all the stored data, including login details. This will reset the power cycle of your Wi-Fi router and clear your bugs. It will verify whether the problem is in your device or Alexa skill. You must remove your already saved data which was causing the error by clearing up the app cache. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. Note: Usually, the default for these are admin and user respectively. Spread The LoveAre you a sports fan looking to catch up on all the sporty fun on Bally Sports? City officials have spent nearly two decades trying to redo Washington's criminal . In other words, its best to use a local account if you want to play a local station. Yes! 5 Easy Ways To Fix It, Does a Wi-Fi Repeater Slow Down Internet? Why do BBC Sounds streams stop or cut out when listening on my Alexa device? 5GHz frequency channel has a lot of benefits. If its running on batteries, remove and reinsert them once again. Step 2: Choose Skills and games, then look for Featured categories boxes along the top. The good news is that you can, using a customised Alexa Routine! We and our partners use cookies to Store and/or access information on a device. All BBC radio stations can be asked for using Alexa, [station name].The shorter your request, the less chance Alexa will have to mishear you. Alexa can instantly connect to thousands of radio stations around the world. To check if its working, click the middle button (Alexa icon) at the bottom of your screen. About Us Privacy Policy Disclaimers, In case of questions contact us at: hello @ speakergy .com, COPYRIGHT 2023 SPEAKERGY.COM | ALL RIGHTS RESERVED. Once you have enabled the skill you want, you can play your favorite station. After following the steps in our Troubleshooting guide: Check that the language on your Amazon device is set to UK English. All Rights Reserved. Repeat the above process with your router if it is your router. Youll see New customer? If all else fails, theres still something you can do: restart everything! The issue may lie with the skill youre using to stream the radio station on. But now, the command doesnt seem to work? She responds with "Sorry I'm having trouble playing the music." 1. Now try to connect/play Apple music again to see if it works. Youll see a list of devices you can add. Many users have reported this issue. After that, select "Categories.". It cames after a widespread outage last week that left Echo devices unresponsive for hours, with some users unable to turn on their lights or switch off alarms. You can only play selective radio stations that are subject to locality. I used to be able to listen to BBC content on my devices in multiple rooms and now I cant. Simply disconnect it from the power supply and wait a minute to power your Wi-Fi router again. Navigate to the sidebar. Make sure that your Alexa device is signed in on the right account. Click on the Three lines in the upper left corner of your screen. You can first remove the power cable of the Echo and cut power and shut it down for a few seconds. Now, click on update and set the location. For more information on how to sign in go to: How do I sign in on the BBC Sounds Alexa skill? To verify your networks firewall settings, follow the steps below: Alexa can access thousands of radio stations worldwide at the drop of a hat; all you need to do is ensure you have set it up correctly via the Alexa app. I just put in a question on Amazon's Help Community. See to it that Alexa understands you. No matter what I say it won't play the standard Virgin Radio (I have tried 'Virgin Radio UK' 'Virgin Radio Standard' etc.) 2021 Associated Newspapers Limited. Make sure that you have not changed the connection credentials of the router. We hope this article has proven helpful in providing some handy hints and tips for you if you are having trouble listening to a radio station on your Alexa smart speaker or device. For example, content types such as album, songs, and radio could all have similar or same names that could potentially confuse your Alexa. Pick your device and follow the instructions on the app there. Unplug the device, wait a few minutes, and plug it back in again. We are aware of this and working on it. Press Save. Which Radio Stations Can You Get On Alexa? In the meantime, if you say Alexa, play BBC Sounds, she will then ask what you would like to hear. One of the reasons this happens is that the device did not understand what you said. Additionally, you can also ask Alexa to play the most recent episode or a specific episode of the show. Time to send a feedback form the the Echo team I guess. How to ask for Australian radio stations on Alexa. Then see if both stations can be played by Alexa. I'm having the same issue. Open the Alexa App Open the Alexa app on your mobile device. First, check your app store for updates to the Alexa app to make sure youre using the most recent version. Answer: By default, Alexa speakers such as the Amazon Echo will turn to its own music service first, so you'll need to connect Spotify to Alexa and make sure to select it as your default music player instead. Have you tried everything but nothing solved your radio issue? Then you will arrive at a list of all the skills downloaded onto your Alexa, scroll till you find the one you are looking for, and tap on enable if the skill is already enabled, you will see only disable written. Make sure that theres no loose cable. Login to the account. But in some cases, this could also be due to an error on your Alexa device. If so, you might be saying an invalid command. Dont worry. Now, try to play the radio channel from iTunes and check again, whether it works. Select the skill(s) you wish to use and click Enable to Use to activate it. Do it carefully to avoid any mistakes. Alexa can connect to your Spotify account to access free music. Note: Most routers have this IP address: 192.168.1.254. And also, it should also be in the middle part of your house/room for better distribution. The Associated Press. If you try to play an Aussie station with your Amazon UK or US account, the same thing will happen. With the right skills enabled, Alexa can play virtually any radio station in the world from the comfort of your own home. Now, you can enable the radio option by saying Alexa, play [radio station name or frequency] or Alexa, tune to [radio station name or frequency]. You can also use the Alexa app on your smartphone to search for and enable different radio stations. Once you find the right radio skill in the Alexa app and turn it on, your Alexa device will be ready to stream the internet radio station you want. When shes not writing for ToolCrowd, you can find Tamsin indulging her passions for graphic design, cooking, gardening, and all things tech. Find and select the Alexa app from the list. Update your Alexa device. This was the only thing I changed. Verify and make sure that your skill to play the radio returns the correct response to the Get playable content request. How to stream live Australian radio if you live in the UK, Radio legends 2UE, 4BH and Magic 1278 are back, Find your next favourite new song on Soundcloud Radio, Need a rocking 90s fix? Moving forward, you must mention the correct order of your radio stations letters. You might simply need to update your device. But trust me, if this is the cause of your problem. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. If it plays on one and doesnt on the other, its safe to say that the skill has the issues. Most radio stations do stream their programming on the internet. There has been no change in name of the Wi-Fi or the password. There are 3 different ways to enable TuneIn Live: Through the Alexa App: Open the Alexa companion app on your phone.