The case status is Other. NEVER!!! My owners would have either fired him or fired me for not firing him the way he acted on the phone. I visited dealership MerlexAutoGroup. Job closed due to COVID so I hardly drove car after that fixed! Serving the greater Arlington, VA area, our full lineup of quality previously owned vehicles means that you can find what you are looking for at Merlex . I have a video record of it and a witness. We provide a vast selection of high-quality used vehicles, exceptional car care and customer service with a smile! !! International Association of Better Business Bureaus. seeing that i was aware of their actions, I then preferred to take to my personal mechanic Wednesday, then drop at their mechanic to fix on Thursday this is TWO WEEKS AFTER PURCHASING THE CAR! Estimated amount consumers saved since 1997: $15,590,010,907. Merlex Auto Group's headquarters are located at 1105 N Glebe Rd, Arlington, Virginia, 22201, United States What is Merlex Auto Group's phone number? Got a particular new car in mind? No problem I was told. I visited Arlington Police Department. I was told the truck "was in the shop" to get a sun roof motor replaced. 5. Search listings from Merlex Auto Group in Arlington, VA to find the right vehicle for you. He then told me to locate and contact the original dealer myself, to get the information, then he told me to get him the vin so he could look it up. He was very knowledgeable, thorough, kind, and most importantly very honest. Beware! After leaving the reviews stating of what we went through, 2-3 days later, an individual named WALTER ROBINSON called me stating that he was vice president of the locations amd that he saw the reviews and that he wanted to rectify the problems. 1492 customer reviews of Merlex Auto Group. Also, we saw that the employee of MerlexAutoGroup drove the car from the middle of the selling place to the side. Corporate Advocacy Business Remediation and Customer Satisfaction Program. The saleman told us that they had the car for 140 days, had $2K in the car for detailing and oil changes, and would not honor the Truecar price I was sent, this after telling us how great the car was and that if we didn't buy it he would. strict standards for business conduct. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other dealership in Arlington. TERRIBLE PAINT JOB SOLD ONLINE Fairfield OH, Stephen Komorek API International Group Investigators Stephen Komorek & Pat Welsh Fraudulent, Stole Valor, Criminal fake Detective Wellston Ohio. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. They lost 2 potential deals from qualified customers and any chance of repeat business or referrals. There I was told that car needed a new engine! they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! Car dealership. Blame yourself! Audi MMI Navigation Plus w/MMI TouchDriver Assistance Pkg, By using this service, you accept the terms of our. Dont trust this dealer! Almost half have been Mercedes and BMW's which is what we were looking at. I had a wonderful experience purchasing my used vehicle. 1105 N Glebe Rd I agreed. Specialties: High End Used Car Sales. It is $18,965 On March 16, 2018, Friday, I sent e-mail to dealership MerlexAutoGroup in which I request to cancel the purchase deal. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. Very unorganized and fake professional. Reviews. I canceled the financing by phone with the Pentagon Credit Union and with Ally bank. Lincoln, Yeovil, Cardiff, Glasgow, AUTO MANIA DAVE PERSAUD Dave persaud sold me a car with a bad transfer case to the 4 by 4 and now i can not drive it, Dave said he would cover the cost of the part up to 50 percent and when i called him to help me he no longer wanted to help after the deal was signed and finished he said it was an as is sale after taking the 8 grand from me LAKELAND FLORIDA, RSI Vacations Misleading Sales Presentation Asheville North Carolina, Enterprise Content Solutions Keith Elzia Chuck Rath Email marketing and direct marketing Bloomington Minnesota, ANUVA Capital, Alliance Funding Group Alliance Funding Group Pawnee Leasing Posed as Equipment financing loan company but tried to make me buy the equipment after I paid it off La Palma CA, Completeautoparts.biz They stole my money Orlando Florida, Ulloa Management Group LLC Paul No show Saint Augustine Florida, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. Visit Dealer Website. Very responsive!! Merlex Auto Group was started in 2014 bringing the highest quality luxury certified pre-owned cars and trucks to the DMV region. If you have ever bought a vehicle before and know how it should go, or, if you have an IQ over 80, don't deal here, especially with Mike. Choose a car and the dealer will bring it to you for a no-obligation test drive. Luxury cars, latest trends, lifestyle posts, inventory -- #MerlexLife Specializing in: Mercedes-Benz, Lexus, Cadillac, BMW, Range Rover, Jeep Wrangler, etc. Also I defined that in 2017, the car was involved in an accident. 3.7. They immediately treated me like family, and took their time to give me a tour of the vehicle and a thorough test drive to make sure it was running fine. BBB Business Profiles generally cover a three-year reporting period. Arrived about 15 minutes late - traffic - but called again 12:45 to warn I'd hit some traffic. BUT MIRACULOUSLY, HIS NAME IS ON MY CONTRACT AS THE PERSON WHO SOLD ME THE CAR. They gave me a different one that needed new Brakes and tires. Vehicle listed- Price excludes Taxes, Tags, Processing and other fees. Please teach how to cancel this Certificate of Title. I was eventually introduced to the GM Walter who took it far and beyond to make sure I left satisfied. in 20 reviews, The salesmen are very professional and told us everything we needed to know about the Mercedes. in 16 reviews, We bought our Lexus RC350 from Merlex on 5/10 and the car buying process was the fastest I've ever experienced. in 3 reviews. I got a Certificate of Title to my name issued on March 27, 2018 I was ill after this event for 5 weeks. WE FINANCE EVERYBODY - Call Our Sales Department For More Information. Both the Pentagon Credit Union and Ally bank were notified that the car returned to dealership MerlexAutoGroup and that the transaction is fraudulent. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. It was approved. Employer est. 2. bring someone with you at all times if you are dealing with merlex or any of their family, This is a review from some one who bought a car from here TWO DAYS AGO! Case Details Parties Dockets. If you do not agree with these terms, then do not use our website and/or services. By continuing to use this website, you agree to UniCourts General Disclaimer, Terms of Service, This profile is powered by Birdeye. Horrible customer service. On March 16, 2018, Friday, I visited Pentagon Credit Union. We're looking for a results-driven Sales Representative to actively seek out and engage customer prospects and preferably bilingual English/Spanish to join our sales team. Walii jumped out his car after blocking me in yelling "weve been looking for this car FOR WEEKS!". Domain Created. Read more reports about Merlex Auto Group. and why? Check reviews anywhere about this place! Merlex Auto Group is open Mon, Tue, Wed, Thu, Fri, Sat. Merlex needs to apply this principle!!!! The salesmen are very professional and told us everything we needed to know about the, We bought our Lexus RC350 from Merlex on 5/10 and the, Yelp users havent asked any questions yet about. Cancellation and Refund Policy, Privacy Policy, and Dont click on those slick Ads! Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. He knew nothing about the car so i should have known he knew nothing about anything else either. i brought it in the next day and showed Ramil. Playing doormat and just signing whatever they said without you even bothering to READ what you were agreeing to is what caused all this. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages. Advertisers above have met our Latest check. Dear customer, BBB Business Profiles are subject to change at any time. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. Copyright 1997-2023, Ripoff Report. its only been two weeks and he has proof he put down what you asked for.". Call Today +971 2 4440458 Al-Muror Road, Behind Al-Mushrif Mall, Abu dhabi (I checked it by calling to Arlington police department). It looks like they advertise low prices to get you to come there and then show you their more expensive cars. Please DO NOT patronize this business. We offer: 23 Unique Auto Import jobs including salaries, ratings, and reviews, posted by Unique Auto Import employees. As soon as I got to the dealer, I was greeted with kindness and hospitality by JJ and Rand. All rights reserved. Call no one call you back but before I bought car everybody from there company blowing my phone up. Appfolio Charged $538 to charge card and I never heard of them!!! Merlex Auto Group. Who's crazy enough to start this website? When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. I get to the dealership and the truck was not in the lot. This is IMPORTANT! I decided to head out to Merlex this morning to take a look at a gorgeous black on black X6 that they had on their website. Boca Chica, Tierras Altas, Quebr Veraguas Boca Chica, Tierras Altas, Quebr Veraguas Chiriqui, Avimex Poisoning Livestock With Experimental Untested Poisonous Vaccines, Skeltons Lock and Key Skeltons Lock & Key Refused to refund for faulty key fob he sold me new. There is no any information about the financing by Pentagon Credit Union. I said I want to return car. Who is ED Magedson - Founder, Ripoff Report. Corporate Advocacy Program: How to repair your business reputation. I spoke with substitute manager for that day Ray Kandahari. FRAUD ALERT:. This is the best way to manage and repair your business reputation. Write a review. 3.7. Well guide you through the process. Overview Reviews (235) Inventory (150) price inspection communication buying experience scam professional truck unprofessional. Ally bank gave me the reference number. BBB is here to help. Etta cost are not listed in ads or on their website. There was a problem with your loan.". Learn more about Birdeye, Trust Economy: Why Google and Birdeye Are Against Review Gating. The final on road price was 10K higher. Ass Fks, Stay Away! Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. A police officer agreed to call to dealership MerlexAutoGroup and ask to provide me with Bill of Sale at least. All business will get complaints. Patients made into prostitutes and sex slaves, bilking insurance companies out of millions, Sac_County Iowa Prosecutor Ben Smith pays $750,000 to settle Ripoff Report 1983 civil rights lawsuit.. Federal Judge stops prosecutors abuse of power against ED Magedson Founder of Ripoff Report. Where do I begin all I can say is dont judge a book by its cover, I am single mother that came here with challenging credit these guys got me the best rate and best monthly payment anyone can they play extremely fair and dont take advantage of anyone they will make sure your satisfied to the max all across the board and Walter hes an angel he made sure I was taken care of and he also fed me to make sure I was making the right decision and he gave me an offer I could not refuse. Got in contact with Julian shortly after the price dropped. They detailed my car, filled up my tank, and gave me the best experience Ive ever gotten from a dealership. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. Clerks from Bank Ally call me every day. They have the best inventory of lux cars. Server location. Established in 2014. On Monday 6/21/21 I made an appointment with "Mike" for a test drive for Wednesday at 1pm 6/23/21. Customer Reviews are not used in the calculation of BBB Rating, Need to file a complaint? On March 27, 2018, I received a phone message from Ally bank "welcome to Ally financial. The manager of Ally financial said that I should pay, otherwise they will apply a late fee. I have no idea who it is. READ: Foreign websites steal our content, Click Here to read other Ripoff Reports on Merlex Auto Group. Was clean and in great condition. Verify to immediately update business information, respond to reviews, and more! Our local dealership keeps a great stock of luxury used cars, trucks, and SUVs in inventory. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Anyone from afar could see that the reason they were doing this was because we left a negative review. Beat local competitors. RUN. On the sale sticker of the car was a disclaimer " As Is" RED FLAG!!! Why Ripoff Report will not release author information! You will be sorry. Completely Shady, especially Ray the owner. Merlex Auto Group Dealer committed a fraudulent deal selling me a car. Directions. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! BBB Business Profiles are provided solely to assist you in exercising your own best judgment. They outsource all of their work to Philippines who do not know the basics of the English language. Directions. Before leaving, Ray gave his number, stating "Any issues, just let me know! I returned home by my car. How those businesses take care of those complaints is what separates good businesses from the rest. 192 were here. The manager of MerlexAutoGroup called to Pentagon Credit Union and apply for the Auto loan for me. I contacted "Walter" who quickly asked "when can i come in? We have some of the highest inventory turnover rates in the industry as we only sell the highest quality high line vehicles at the lowest prices; for this reason, we are fortunate to sell cars nearly every day. I was very scared that they will frighten my daughter and neighbors. This report was posted on Ripoff Report on 06/05/2018 11:08 AM and is a permanent record located here: THAT NIGHT, lights appeared in the dashboard. February 2022 check engine light comes on again. https://www.ripoffreport.com/reports/merlex-auto-group/arlington-va-22201/merlex-auto-group-dealer-committed-a-fraudulent-deal-selling-me-a-car-arlington-va-1446138, Merlex Auto Group Mike - saleperson Gave me the advertised price of a vehicle then raised it $12,000 Arlington VA, MERLEX AUTO GROUP SOLD A CAR WITHOUT DISCLOSING ISSUES Arlington Virginia, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. We've either got it - or we can get it. I contacted Capital One to look into this loan! Search job openings at Unique Auto Import. Easy, done. that night, after bringing the car home, lights appeared on the dash! Poor professionalism from sales person I received, good selection of cars but also in poor condition (no gas, flat tires), unreasonable dealer fees. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. Poor service, 2018 CADILLAC ESCALADE ESV PREMIUM LUX Shopper, I did not like that the price Changed after making a deal the deal changed from taxes and shipping charges ,to a complete Price change did not enjoy the experience with this company. 235 Reviews. 1105 N Glebe Road, Arlington, VA 22201. I will be notifying Truecar about their shaddy sales practice, 2017 MERCEDES-BENZ GLS 450 4MATIC Shopper. Arlington VA. Show customers why they should trust your business over your competitors On March 15, 2018, Thursday, I came to dealership MerlexAutoGroup (1105 N Glebe Rd, Arlington, VA 22201) to make a test drive and to ask about the possibility of financing for my daughter. Merlex did not have the vehicle we were interested in purchasing. Unlawful and unprofessional. Will definitely be back in the future. After speaking to the dealership the day before I was to go test drive the vehicle required when I got there I found out the vehicle had been sold the week before this is something that could have been told to me the day before instead of me wasting my time in the rain to find out this very poor customer service. There is a very scary word "balloon on the 3-rd page of the Buyer Contract. Both the Pentagon Credit Union and Ally bank agreed to cancel the financing. I signed the pages where the employee pointed with a finger. Merlex Auto Group. Ford F150 was advertised at $24,277. Don't waste your time! Use the CARFAX search as one important tool, along with a vehicle inspection and test drive, to make a better decision about your next used car. 6. If they would have ripped me off as planned I'd have 100 bikes on there property within an hr making this an equal outcome. Business Development Manager (Current Employee) - Arlington, VA - December 28, 2016. nice manager. He asked me what I wanted in a car and I showed him a video of the car I really wanted to see if he could get close to that. We purchased a car from MERLEX 2 Weeks ago! I get it that they have a number in mind but the market is going against them v-a-v value.they should seriously entertain "low ball" offers. Always go with your gut feeling! They told you where to sign, and you just blindly did just that and now you come here to cry and whine over what YOU got YOURSELF into! The cherry on top is the wash and detail they provide as you are preparing your paper work. The manager of Ally financial told that now I owe money to Ally bank because they have already sent money to the dealership MerlexAutoGroup. 1105 N Glebe Rd, Arlington, Virginia 22201. :$6K . Finally, one place to get all the court documents we need. Lebanon Missouri, carla sheila carrillo coz Lorena Zully Bullon Coz ida Mirella coz Bonilla They are Make me m San Juan de Lurigancho Lima, GEICO AUTO INSURANCE GEICO Auto Insurance Refuses to Honor their Policy Obligations Promptly Macon GA, NAACP IMAGE AWARDS-Carol Alexander - Television + Streaming and Podcast Coordinator NAACP, NAACP IMAGE AWARDS, Carol Alexander - Television + Streaming and Podcast Coordinator OF NAACP IMAGE AWARDS THIS COMPANY DOES NOT SUPPORT BLACK CREATORS! I purchased a car from here 2 DAYS ago! Compare pay for popular roles and read about the team's work-life balance. 1105 N GLEBE RD, ARLINGTON, VA 22201. Mike seemed to have no recollection of our earlier conversation and the only thing he knew about the car was, "it's still here."