With the Princess Promise, if youre not happy with our onboard service, well make it right or refund the value of that service. Posted February 1 . LauraS Note: Effective with new bookings made on or after January 1, 2022. Standard cancellation policies are found in the passage contract.A full list of cruises cancelled by Princess is found on the impacted and cancelled cruise page as well as on their Twitter and Facebook accounts. We make it easy for you to choose a cruise. For UK Guests: Please note any FCCs issued for the cancellation of a cruise booking by Princess Cruises after 1 July 2021 are not covered by ABTA's scheme of financial protection, although any booking made using the FCC will be protected up to the amount of the refund due on the original booking. Our FCCs must be booked and sailed by December 31, 2022. The ships first return voyage will now depart San Diego on November 13 on a seven-night itinerary including calls to Loreto, La Paz, and Cabo San Lucas. For excursions involving helicopter flights, you must cancel your booking by 12:00 p.m. on the day after embarkation. 19952023, The Independent Traveler, Inc. Princess New Cancellations as of March 14th 2022. Excursion Terms & Conditions - Princess Cruises Excursion Terms & Conditions Plan a Cruise Find Cruises & Cruisetours Cruise Deals Learn About Cruising Cruise with Confidence New to Cruising Why Princess? I paid the deposit at that time, and made the final payment a few weeks ago. Sailing Window: Sailings through September 30, 2022 Product Eligibility: New reservations made through May 31, 2022 Do you have a Princess Cruise Line Future Cruise Credit? Other items purchased prior to the start of your cruise will also be refunded. The updated Cruise with Confidence policy has been implemented in order for Princess to offer its guests "more . That's what I'm picturing: Majestic and Royal biding their time on the West Coast We are on the Ruby Panama canal as well as the next cruise to Hawaii. . 100% of full fare. Q:If I have a heart condition and am on continuing medication, am I protected if my heart condition flares up during my vacation?A: Yes! UPDATES INCLUDE HOW TO CONTACT PRINCESS CRUISE LINE TODAY, JANUARY 2, 2022 AND AFTER AND ALSO WHEN ENROUTE TO A CRUISE AND NEEDING HELP. It comes as the cruise line is dealing with labor shortages while occupancy levels rise across its ships. To make a refund request please e-mail our contact center. //]]>. The line did not go into further detail. Captain's Circle Loyalty Tiers Cruise Advice Top 10 New Cruiser FAQ Cruise Destinations Destinations Overview Alaska Asia Australia & New Zealand No replacement cruise was offered for mine. Onboard Credit is only per person for the person using the Future Cruise Deposit; it does not carry over to any other passengers in the stateroom. Enjoy up to 35% off Cruise Fares + 7 Princess Perks Princess Perks include up to $150 onboard spending per person (all four guests in a stateroom), Drink Package, MedallionNet Wi-Fi, Premium Dessert Package, Fitness Package (2 classes), Medallion Wearable shipping, Crew Appreciation + $100 Deposits. Just like her sister ship, there will also be a 10% discount for a future voyage sailing through December 31, 2023. Royal Princess cruises in Asia are also no longer taking place from September 5, 2023, through October 10, 2023. Yep, our Pacific Coastal on Majestic in May 2023 was axed. Sapphire Princess Cruises Canceled It's another round of cancellations from Princess Cruises, and this time it's for the Sapphire Princess. I would hope FCC would be for what I paid for original cruise. Future Cruise Credits (FCC(s)) may be awarded to guests for many reasons, including if their cruise is cancelled. Princess Cruises introduce their new 3-tier package option system, comprising of Princess Standard, Princess Plus and Princess Premier, on cruises booked from 1st June 2022 departing after 25th June 2022. Q: What if my condition did change prior to purchasing Princess Vacation Protection?A: Rest assured, emergency evacuation benefits are still provided in the event of a medical emergency. . 'Cruise With Confidence' I picked it up from previous poster . Princess Cruises' Refund* and Cancellation Policy for COVID-19 Plan a Cruise Find Cruises & Cruisetours Cruise Deals Learn About Cruising Cruise with Confidence New to Cruising Why Princess? I was mistaken in thinking that PVP allowed us to cancel for any reason right up until a few days out, and Cruise with Confidence was 30 days out. https://www.princess.com/plan/cruise-with-confidence/cruise-health/. In the event an FCD had reached its expiration date since being applied,please contact our Customer Relations team to have the OBC reinstated. The cruise line has also recently changed its protocols in Alaska. Keep asking questions in case the website hasnt been updated. I am very surprised that these Australian cancellations have been decided. While I was writing my post above, I checked the list of cancelled sailings and noticed Majestic was still coming here and some of the cancelled cruises had Majestic cruises as the replacement. One day after Princess made their decision, but it was pretty clear down here that this decision was coming. 42 days or less, or non-appearance. The Carnival-owned cruise line is informing guests of cancellations that impact two ships. The Princess cruise ship was scheduled to begin her season in the Baltic out of Copenhagen, Denmark, on April 24 after repositioning from Fort Lauderdale in Florida on April 9. You may also receive a refund for part of your cruise fare depending on the length of your itinerary and how far in advance of your departure date that you cancel. You must book and cruise by that date. Need help while you travel? I suspect that cruise went wonderful for most passengers. Princess Cruises Extends Book with Confidence Policy Offering More Flexibility for 2022 Summer Vacations Book with Confidence is now extended to summer 2022 sailings, including all. Planning a vacation gives us something to look forward to and so many of us have an inherent desire to explore the world and experience sought-after destinations, said Deanna Austin, Princess Cruises chief commercial officer. I don't understand your comment about PVP - surely it is as you initially thought. All I want is for it to be moved 5 days until 1/5/23. We strongly recommend that all eligible guests be up to date with their COVID vaccines. Its not yet known where the ship will be deployed instead, but it is likely to remain based in the U.S. Princess Cruises is offering compensation options to impacted Regal Princess guests. Nobody wants to cancel a cruise..I hope we're all able to cruise again sometime. All Rights Reserved. Until we start seeing the FCC's showing on our records, there are so many unknowns. Princess Cruises extends its Book with Confidence policy to provide further flexibility for 2022 Summer vacations. Princess Cruises Announces Brand New 2023-2024 Itineraries, Photos Reveal Progress at Carnival Cruise Lines New Port, Cunard Line Unveils Historical Photo ExhibitionFrom Past 100 Years, Royal Caribbean Cuts Back on Housekeeping Service, Fourth Carnival Cruise Ship Will Be Based Out of Galveston, Texas. When it comes to Royal Princess, the cancellations impact multiple sailings. A: Like with any illness diagnosed and treated by a medical professional, if you test positive for COVID-19 after purchasing the plan, you will be eligible to receive a refund to your original form of payment. . I thought I read somewhere it was only until April 2022 to book something. I have been thinking the same thing about the cancel with insurance vs cancel with the CWC option. If you've found yourself in the unfortunate situation of having to scrap your booking, we'll tell you what you need to know about Princess Cruises cancellation policy, what fees may be associated with the cancellation, and what it will take for you to receive a refund, if eligible. A: Princess Vacation Protection has you covered! Any 2021 Cruise departing on or before November 1st 2021 from/to a US port has been put on a stop sell per CDC guidance. "Over the past year we have operated hundreds of cruises thanks to the . Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. That's where Cruise with Confidence comes in. Will see what our PVP will do about our Vista suite. At the same time, we elected to use our credit card to pay a deposit on a December 2022 cruise, because the FCC wasnt in our account yet and there were just a few cabins remaining on that cruise and we wanted to snag two with our friends. 2 Travel Insurance Benefits are underwritten by Nationwide Mutual Insurance Company and Affiliated Companies, Columbus, Ohio (NAIC #23787). Nothing for the Royal. We were booked on the Majestic, 4/4/23, 28 day, Sidney to LA voyage. You can apply it toward your next cruise fare or contribute to a travel companions fare on your booking. Your baggage is also covered in the event it is damaged, lost, stolen, or delayed to your destination. Passengers canceling with the relevant windows will receive refunds as noted, less any cancellation fees, which will not be refunded as onboard credit or otherwise. Sickness Medical Expense: Up to $10,000 ($20,000 with the Platinum plan) if you become sick while traveling. How long will it take to get my refund or FCC? The Diamond Princess is 115,875 gross tons and has a guest capacity of 2,670 at double occupancy, along with 1,100 crew members. By Due to the ship being redeployed to the U.S.. The cruise line continued to state, With rising occupancy levels on the ships that have already returned to service and our commitment to guarantee the Princess experience is exceptional, Princess has made the difficult decision to cancel a limited number of voyages (11 sailings) on the Diamond Princess beginning September 1, 2022 through November 13, 2022.. I think Princess also calls it Book With Confidence. They have each received any money owed back on their credit cards already, for excursions and specialty dining. So now we have been canceled again. I know it takes time to get ships ready again but I would have thought 2023 was safe. Maybe I will do a land trip if Covid testing is withdrawn. I was refunded all but about $500 to my credit card within a few days. The program allows guests to change their vacation plans up to 30 days prior to the day of departure, receiving cancellation fees as a future cruise credit. In between time I bought Princess' Vacation Protection insurance; bought it early to start the "60 day pre-existing" clause. bronzey214. That's where Cruise with Confidence comes in. You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. Princess Cruises' Book with Confidence Policy NEW [Temporary] Policy: Cancel up to 30 days before you sail, and get your cancellation fees back as a Future Cruise Credit (FCC). Princess Cruises and Holland American Line cruises are still heading to Alaska with land excursions following the cancellation of cruises. We recouped everything we spent, no cancellation charges. If you purchased Princess Vacation Protection, it will not carry over if you cancel and a new booking is made. I am confused: We are booked om magestic princess jan 29th australia/New Zealand. CC Help Jenn After final payment, cancellation fees apply; the closer you are to the sailing date, the higher the fees and the less money you'll get back. For even greater peace of mind, Princess also offers Princess Vacation Protection that will provide full vacation protection in the form of a future cruise credit or a reimbursement of the normally non-refundable cancellation fees, depending on the reason for changed plans. Princess Cruises has been forced to cancel a limited number of voyages for the Diamond Princess cruise ship, which includes departures out of San Diego, California. CC Help Jenn There has been a fair bit of progress in the last few days about recommencing cruising from here. On 12/19/2021 at 5:27 AM, PaperSniper4 said: 19952023, The Independent Traveler, Inc. Princess cruise Feb 2022 - Cancel for any reason with Princess' Vacation Protection insurance - FCC good how long? The following Princess sailings have been canceled: Coral Princess Australia and New Zealand cruises departing January 27, 2022, through March 7, 2022 Royal Princess Australian sailings through March 9, 2022 Discovery Princess departures from Los Angeles through March 20, 2022 Emerald Princess Australia and New Zealand sailings through March 2022 For full Book with Confidence and COVID-19 Protection Program guidelines, visit www.princess.com/bookwithconfidence. Even though some cruise lines have already resolved their staff shortages, for Princess Cruises, the situation has forced the cancellation of 11 voyages. We are hoping they will let us move it 5 days to 1/5/23, but no joy yet. Instead there's some other cruises that I was watching. Full Refund Time Frame. Canada. FCCs must be used before their stated expiration (book by and sail by) date. You . For sailings departing on or after November 1, 2021, Princess Cruises' Cruise With Confidence program no longer applies, and refunds will be given according to the above schedule. No matter what option guests choose, the cruise line is also extending a special offer to receive 10% off any cruise up to 15 days long. You dont need to take any action to receive the default compensation offer. As mentioned, it could take a few weeks to receive FCC based on how busy they are at Princess doing cancellations these days. Princess Cruises, Ro. More Cancellations: Due to a full ship charter on Regal Princess on July 30, 2022, we will be cancelling the following cruises: The Best of the Mediterranean 21-day cruise departing July 16, 2022 Mediterranean with Greece Isles, France & Turkey 14-day cruise departing July 23, 2022 The Best of the Mediterranean 21-day cruise departing July 23, 2022 Mediterranean with Greece . Princess will refund the cancellation fees (up to the full value of the cruise vacation) if you have to cancel your trip because of a specified reason such as illness, injury or death of yourself, a traveling companion or either of your immediate family members. Instead, these cruises receive a reduced deposit of 5% of cruise fare and a 3% discount off the cruise fare. We got a credit which has to be used by the end of the year. Share your form with others. This applies to taxes, fees and transfers, as well as onboard items. ALL RIGHTS RESERVED. By the end of Feb 2022 "things" could be much better and I might regret canceling. When booking a cruise, passengers generally pay a portion of the total cruise fare as a deposit, with the remaining amount due a set number of days prior to the embarkation date (75 days for sailings 5 days or less, 90 days for sailings 6-24 days, and 120 days for sailings 25+ days). In mid-April, Princess announced cancellation of all cruises through June 30. Looking at the list of when ships are restarting that is herehttps://www.princess.com/plan/cruise-with-confidence/cruise-health/frequently-asked-questions/, only the Diamond Princess doesn't have a restart date. If you need to cancel for any reason not listed in the plan, under the Any Reason Cancellation Enhancement feature, youll receive 75% of the cancellation fee amount in the form of future cruise credits under our Standard plan and 100% under the Platinum plan. I don't expect to see it for a couple of months, but I will continue to check every week or so. Cancellation Fee Waiver1(Non-insurance features provided by Princess Cruises). CRUISE HIVE LTD 2008-2023. Usual three options including getting our money back, schedule another cruise or take an FCC and wait. Recent updates have been made to cancellation schedules and refund guidelines for various cruise lines. Sorry, meant that I wonder where the Royal will go AFTER Alaska. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. You will be able to leave a comment after signing in, By For UK Guests: Please note any FCCs issued for the cancellation of a cruise booking by Princess Cruises after 1 July 2021 are not covered by ABTA's scheme of financial protection, although any booking made using the FCC will be protected up to the amount of the refund due on the original booking. Didnt see this listed as canceled. View Cruises. Passengers are advised to purchase travel insurance for all legs of their trip, including hotels and airfare in addition to merely their cruise. Then I get an email that my Royal Princess Sydney to Hong Kong is canceled for the 2nd time. Check with a travel agent or travel insurance provider, and be sure to read the fine print before making a purchase. The second option is a full refund of the cruise fare paid, but this must be requested using an online form by July 15, 2022, or guests will automatically get the FCC option. The second change the line made is. More Mexican Riviera / Coastal CA cruises? Holland America On top of the Alaska, Europe and Canada/New England cruise cancellations, the line's Amsterdam. With the insurance, no, I don't expect it to be refunded since I used it to cancel. PaperSniper4, December 19, 2021 in Princess Cruises. Q: What if my spouse gets COVID-19 right before the cruise and we can no longer sail? Q: What if I want to cancel my PVP coverage? Cancellation fees will be deducted from any used FCCs prior to being returned to the guests My Princess Account (if applicable). I also cancelled using the cruise with confidence plan, cancelled my Feb 10 cruise on Jan 5, before the 30 days were up. Before you sail, your Onboard Credit can be used to purchase shore excursions online through Cruise Personalizer. They can get a full refund, accept future cruise credit or book a future cruise at the same price of their 2021/2022 fare. These cover the transatlantic voyage from the U.S. to Denmark, Baltic sailings, and return transatlantic voyage from Europe. As of 2021, it is the second largest cruise line by net revenue. View Details & List of Affected Cruise (PDF), When I saw the title I thought surely that this was the announcement about the Baltic cruises on the Enchanted. If you need to cancel for specified reasons outlined in the Cancellation Fee Waiver section of the plan youll receive a refund of your cancellation fees. Started August 27, 2021, By Princess is extending its 'Book with Confidence' program to summer 2022 sailings, including all cruises departing through Sept. 30, 2022, for all bookings made by March 2, 2022. Sail through your vacation with less to worry about. Help protect in the event of unforeseen illness, including COVID-19, trip delays, baggage issues and more. Princess Cruises has canceled the Baltic season for Regal Princess from April 9, 2023, through September 3, 2023. Your well-being is our number-one concern. Princess is always telling us to book early for the best prices. Princess may sometimes also elect to award a good-will FCC, or bonus FCC. Most medical expenses are covered in case you become sick or injured during your trip. In either case, if you've booked your own airfare, you will have to contact your airline. Princess Cruises ; Princess cruise Feb 2022 - Cancel for any reason with Princess' Vacation Protection insurance - FCC good how long? Now to deal with the refundable part back to my Princess Gift Cards. You receive your refund as a future cruise credit or you. Cancel up to 30 days before you sail, and get your cancellation fees back as a Future Cruise Credit Applies to all voyages departing through September 30, 2022 To use the FCCs created as part of this program, book your cruise within a year from the date you received your credit, and sail by September 30, 2023. Princess customer service can be reached at (800) 774-6237 or via the contact form on the customer care page.Due to potentially long wait times on calls, the contact form is the line's . 01. LACruiser88, March 14, 2022 in Princess Cruises. Princess passengers whose cruises are canceled have several options. I mentioned to her that I contacted LIVE chat 3 different times to confirm that it was refundable. Excursions involving hotel accommodations, flights and private vehicles must be made at least 30 days prior to sailing. On Tuesday . Now it has been canceled. If you want to receive all your money back with no penalty, you must cancel your Princess cruise ship reservation at least 60-to-120 days before your departure date. The book with confidence and the January rebooking option from Princess, if you cancel shows in my account as sail by Dec 31, 2022. We are booked on the Crown for late Feb 2023 but, would like to know if its a go or not. There are six sailings canceled, including those that are combinable. Now I can only hope that my Ruby Princess Pacific Northwest Cruise will go next month. Hopefully folks will continue to update this thread with how and when they canceled, what was refunded, and what went to their credit card and what went toward a FCC with an expiration date. As of the fall of 2022, many cruise line have dropped vaccination, testing and masking requirements. CC Help Jenn Passengers whose bookings began with a nonrefundable deposit will not receive the deposit amount back. These are two separate situations. These may include different deposit amounts, different payment and cancellation conditions including non-refundable deposits and fares. CRUISE HIVE LTD 2008-2023. Im not even hopeful of that. If your cruise isnt for a few months yet and conditions re Omicron will hopefully improve, it is possible that the original rules/reasons will come back into play for the date you must cancel by for PVP and CwC. For the latest Princess COVID-19 health protocols, please visit https://www.princess.com/plan/cruise-with-confidence/cruise-health/. 1For United States and Canadian residents only, excluding New York and Quebec. With the complexities of international air travel and border closures, it is with a heavy heart that we have to continue to cancel select cruises. Baggage Delay: Up to $500 if your luggage is delayed during travel. By Princess has temporarily revised its final payment dates and cancellation policies for cruises departing up to 15 October 2020. //