The staff failed to uphold the business agreement I confirmed in writing, over the phone and in person. Received the Automobile Association of Americas Five-Diamond Award (January) What are some of the property amenities at The Peninsula Chicago? Forbes Travel Guide named Z Bar in its Verified List for 2019s Worlds Best Hotel Bars These Blue Zones are places on the planet where people notoriously live longer than the average lifespan, largely due to their diet, environment, movement, and connection to community. Who knows what you'll learn while enjoying the cheekily-named concoctions, such as the bourbon-black tea "Take My Breath Away" and the "Just The Two of Us," a hot beverage made with . Thank you very much for choosing to stay with us. Our in-room dining staff is on hand to deliver dishes from an endless menu, featuring everything from international favorites to local specialties. They did bring ice when we called. However, the hotel room service menu was also stripped down to a bare minimum on Christmas, and the only items we got were merely edible despite charging a premium. Then, when I went to retrieve my car from valet the valet proceeded to to tell me a "small scratch" was on my car. This is a really excellent hotel with standards of rooms and service that lead you to think you might be in HK! The Sun Terrace, Fitness Center, and pool are available to Spa guests enjoying two or more hours of services, all hotel guests, and Spa Members. If I still actively wrote for USA Today Travel, Id spend my time writing about the reality of my experience dealing with this fake 5-star luxury Hongkong Shanghai hotel and submit it to my editor. The Peninsula Chicago is the five-star hotel that brought traditional Asian service to a city already renowned for the warmth of its hospitality. MLS # 11715966 Warm regards, Max Schroeder Hotel Manager. In-Room Amenities. Friendliest staff made us feel welcome. The Peninsula Beverly Hills prides itself in offering more than just bedrooms by also providing maximum comfort and all the necessities to make guests feel at home, particularly when it comes to food. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. (The Peninsula Hotels) All Rights Reserved. iPads and other tech abounded, allowing me to tune into my UK radio station easily. The Lobby Responded on February 9, 2023 Dear OpenTable Diner, Thank you for taking the time to share your review of The Lobby. The spa area is incredible and the rooms are well appointed. Whether a sangeet, garba or mehndi is on the wedding itinerary, the Peninsula Chicago has more than room for it. The 15,000 square foot Peninsula Spa is Chicagos most talked about spa and fitness center. What food & drink options are available at The Peninsula Chicago? to not valet here if you truly care about your vehicle - because the Peninsula does not. At check-in, our staff will the peninsula its by and far the best hotel in Chicago. Millennium Knickerbocker serves up an indulgent afternoon tea experience with classic Chicago style. Yes, dry cleaning and laundry service are offered to guests. Curated Menus, Thoughtfully Prepared. Great location! Dear Liz7231, Thank you for taking the time to share your review of The Peninsula Chicago. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Outstanding electronics in the, Dear Gail S., We are humbled and honored to read your wonderful review of The Peninsula Chicago. All good for breakfast with a signature peninsula egg menu . Toutes les chambres du Peninsula Chicago disposent d'une tlvision cran plat 107 centimtres et d'une connexion Wi-Fi gratuite. The Shanghai Terrace features an outstanding Chinese menu (vegan options) with optional outdoor seating. We also appreciate your feedback regarding room service, and we are sorry to read that it did not live up to your expectations. Very responsive aircon. For those who like sports, the gym and fitness club are included. We look forward to welcoming you back soon!Warm Regards,Jason LedouxDirector of Food and Beverage. The staff at the front desk was not very friendly and certainly not welcoming. The location on magnificent mile is convenient. Reserve your table today to experience Naturally Peninsula in The Lobby. We hope to have the pleasure of welcoming you back in the future. I was so impressed at every turn and every interaction at this hotel. We look forward to welcoming you back again in the future. I will never patronize any of the Hongkong Shanghais collection again. My husband and I enjoyed a chef's tasting menu along with the wine pairing just a few weeks ago. And finally, Issac, the front desk manager went so far as to buy us hearing assist headphones for the room to allow us to watch TV. Located adjacent to Shanghai Terrace restaurant, the outdoor rooftop lounge is the perfect place to savor an Asian-inspired lunch, dinner or enjoy small bites and cocktails. Warm regards, Vince Reyes Hotel Manager, Hotels with Complimentary Breakfast in Chicago, Hotels near God Bless America Statue Chicago, Hotels near Le Cordon Bleu College of Culinary Arts in Chicago, Hotels near Pacific College of Oriental Medicine, Hotels near Midwest College of Oriental Medicine, Hotels near Pyramid Career Institute Chicago, IL. What I did love is they took a lot of time to make the bathroom so nice after we used it by the turndown service. Rooms are on the small side. Named Number Two Hotel in the Midwest region by the readers of Conde Nast Traveler (October). The Chef came out and spoke with many regulars in the dining room. But they did not call the bank. The 4,000 sq. Complimentary bedside charging station equipped with 6 different charging connections. They made sure not to forget all of the details including lining up our slippers by the bed for all of us. But the boys were really interested in things like Giradehlli for late-night ice cream and eating at Benny's Chop House. East meets Midwest at the 15,000-square-foot The Peninsula Spa Chicago, where down-to-earth hospitality complements a full range of Asian-inspired treatments. Love when a hotel has a doorbell at each. I would love to connect with you directly about your experience, should you be open to it, as we are always looking for ways to improve for our guests. The first time we came on Mothers Day and they offered an amazing BRUNCH!!! Server - In Room Dining The Peninsula Chicago Chicago. Explore More Chicago Dining you will not want to get out of their comfy beds. The Private Dining Room can accommodate parties up to 30 diners. A treat in every aspect. Period. ft. condo is a 2 bed, 1.0 bath unit. 23. Service was excellent. I asked her if there was a particular variety that she could recommend. Half-Olympic-length indoor swimming pool See more questions & answers about this hotel from the Tripadvisor community. We all look forward to welcoming you back again soon. The Peninsula Chicago "D" is for divine, it's also for disaster. Chicago IL 60633 United States Credit Solution Experts Incorporated offers quality business credit building services, which includes an easy step-by-step system designed for helping clients build their business credit effortlessly. Are there any historical sites close to The Peninsula Chicago? Otherwise, a glass of wine is upwards of $20. 2209 W Belmont Ave # 1, Chicago, IL 60618 is a condo unit listed for-sale at $1,049,900. Holistic massage therapies peninsula chicago room service menu. Warm regards, Vince Reyes Hotel Manager, We decided to stay at the Peninsula as a mid-winter staycation. Show Prices. The staff without exception demonstrated a commitment to providing an excellent experience, and this is what makes the Peninsula stand out among the many fine Chicago hotels. Tiffany's is right below the hotel. There were a Nespresso coffee station and a fridge. Pierrot Gourmet: A European-style caf and wine bar with alfresco dining in the summer. You can find nuts and seeds in our Naturally Peninsula breakfast menu items,Organic Milled Buckwheat PancakesandWhole Avocado. A lovely hotel and experience. They were more than helpful and said that if the Peninsula continues to not honor this reservation they will reimburse me for what the Peninsula charged PLUS the reservation cost that I was originally going to pay.Call 5: Called USAA (bank) and an hour later - they said that the charge was still there, nothing was reversed. Dear drcruthers, Thank you for choosing The Peninsula Chicago and for sharing your gracious review. Dear MickiD, Based on the feedback we have received from our guests, the system is very easy to use. Not only was it a convenient way to get around, especially in rainy cold weather, but they were so friendly I hate to leave. 2013 Live music provides the perfect backdrop on weekends while guests enjoy delicious culinary creations. Price: Doubles from about 312. Shanghai Terrace: Step into the seductive setting of Shanghai Terrace and savor distinctive Asian cuisine prepared by Chef de Cuisine Elmo Han. Sweet potatoes are abundant in the Blue Zones, especially Okinawa, where both orange and purple sweet potatoes are consumed. Thank you for choosing The Peninsula as the place to stay when visiting Chicago. Conveniently located restaurants include The Capital Grille, Do-Rite Donuts & Chicken - Streeterville, and Joe's Seafood, Prime Steak & Stone Crab. On the doorstep of Chicagos premier business and shopping district, the hotel is located in the center of the citys most exclusive shops and steps from the historic Water Tower. We are very sorry to read that you had a disappointing experience with our Front Desk Agent not accepting your booking. Our suite was excellent with a great view. We are delighted to read that you enjoyed your stay overall, and we appreciate your feedback. Dear 430catem, Thank you for taking the time to share your review. Review tags are currently only available for English language reviews. Available Monday - Sunday 6:00 am to 11:00 pm. Half Day De-stress This relaxing service includes The Peninsula Signature Massage and a Healthy Glow Facial. Studio for stretching, exercise classes and yoga State tax credit - $2,500 for passenger vehicles, more for trucks. Laundry service. This hotel is one of our favourite in the world, and included in our Gold List 2019. You may reach me at VinceReyes@peninsula.com. Great, Dear MaltedMilkball, Thank you for taking the time to share your review! Dear Bradley S,Thank you for choosing The Peninsula Chicago and for sharing your complimentary review. The Lobby received a one-star rating by the Michelin Guide (November) In-Room dining staff are on hand to deliver dishes from an endless menu featuring everything from international favorites to local specialties. Tripadvisor performs checks on reviews. The exquisite Spa is complemented by amenities including an indoor half-Olympic length swimming pool surrounded by floor-to-ceiling windows offering stunning views of the city, a relaxation lounge with a fireplace, a fully equipped Fitness Center and Yoga room. There is a really poor design where the locker rooms and showers are across a long dark tile hallway through a lobby space. Window-side dining table for two Our Sky Rink operational hours are subject to the weather, including below freezing temperatures. Breakfast included. What are some restaurants close to The Peninsula Chicago? Their execution was perfect. The Peninsula lacks honor I received at multiple competitor properties, including one in in Tokyo. The Penisula Hotel is very great. Show More Options. Are any cleaning services offered at The Peninsula Chicago? US$ 400 Mon to Thu US$ 450 Fri to Sun Half Day Mother To-Be Specifically designed for this very special time in your life, this service includes a Maternity Massage and a Healthy Glow Facial. I look forward to speaking with you.Regards, Max SchroederHotel Manager, This is the version of our website addressed to speakers of English in the United States. Wedding ceremonies and wedding receptions are always memorable at this luxurious Chicago hotel. View more property details, sales history and Zestimate data on Zillow. Again, we regret to hear about your negative experience, and appreciate you sharing your feedback with us.Warm regards,Vince ReyesExecutive Assistant Manager, Rooms.
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