Please note that this only applies to Deferred transactions. Incorrect Percentage value entered. All VendorTxCodes should be unique. bloomfield, nj water meter replacement. The certificate must have the digital signature key usage. The eMailMessage field can contain a maximum of 7,500 characters. The Transaction has already been Refunded. You may wish to (or advise your shopper) to try the transaction again at a later time. You will need to check you code and correct one or the other field to fix this problem. You will not be able to perform a RELEASE against a DEFERRED transaction which has already been ABORTed. You will need to check your code to ensure that you are providing a valid month and year format with no spaces or separator characters, eg 0712 and not as 07/12 should be sent for an expiry date of July 2012. The VendorTxCode should contain your unique transaction reference identifying each separate transaction registration. You are only able to RELEASE a DEFERRED transaction once and any further attempts will result in this system message being displayed. This system message is generated when you have not supplied the correct value in the VPSTxId field. You have not provided us with the correct value within the VPSTxId field. You are attempting to POST data to a sage Pay Service that does not exist or is not currently available. No further action required. The start date that you have selected is later than the current date. The card ExpiryDate value should always be presented in a MMYY format (a two-digit month followed by a two-digit year) and this should never include any separators such as a forward slash (/) or a hyphen (-). The BillingAddress field which you have provided is longer than what is allowed. Visa Electron cards work similarly to a Debit card, but require that all funds be available at the time of charge. When using the Form solution you will need to provide us with a Success URL field containing a Fully Qualified Domain Name pointing to the externally visible page on your site to which customers are returned if a transaction completes. Step-2. Some cards have restrictions on cross-border usage. In the new Run window popped up, type msconfig, and hit Enter. The Delivery City contains invalid characters. The transaction you are attempting to REFUND has already been fully refunded. There was an error processing this payment type, There is a problem with the details that have been entered for a European Payment Type. You are attempting to POST a transaction to Sage Pay using a Vendor account that has been closed. If the shopper has made an error with the card number then simply have the customer. The DeliveryPostCode field, if provided, can only contain a maximum of up to 10 characters. Are there tables of wastage rates for different fruit and veg? The Basket field can contain a maximum of up to 7,500 characters and you will get this system message if you are sending more than 7,500 characters. The RelatedVendorTxCode value is too long. You will need to use the previous card if this was a replacement card issued by your card-issuing bank. We could not process your message, please check your integration settings or contact the support team. The following are the supported graphics cards: Intel Iris Plus Graphics Intel UHD Graphics Intel Iris Xe Graphics Making statements based on opinion; back them up with references or personal experience. This can be done within the My Sage Pay admin area under the Account administration section. Please contact support to re-enable this functionality. The Notification URL will only ever be required when using the Server solution and will allow Sage Pay to communicate with your server. Information received from an Invalid IP address. You will only be able to enter up to 50 characters in the card holder name box on the payment pages. Cannot complete request. If you do not provide this value, you will receive this system message. The VPSProtocol value is not supported by the system in use. The Card Range not supported by the system. Please contact support@sagepay.com if you need this reset. You will need to ensure that your code is not sending more than 200 characters within this field and that no invalid characters are being sent. The only way to prevent this from happening, would be to remove or relax your current rulebase, however this would apply to all your transactions. Invalid system used for the related transaction. Cannot authorise this card. Similar results when you try and use an active card on the test.sagepay. You will need to contact the Sage Pay support team to inform them which Vendor account you were using when this error occurred. This will cause the payment pages not to appear and generate this error. Overlaps with an existing rule. You will need to check your code to ensure that you are retrieving the correct value from your database before passing this through in the RelatedVendorTxCode field. This URL must be http:// or https:// and be less than 255 characters long. Support Technical Support Cleaveland-dreadmistOctober 14, 2020, 4:22pm #1 I was playing the game until 07:00AM wich practicly was when servers went offline. 3. In this case, please . The VendorEMail field, if supplied when posting your transaction registration, must contain a valid e-mail address which is less than 255 characters in length. The command cannot be run for the vspvendorname provided. The Billing Phone contains invalid characters. If your post code is longer than 10 characters then please just enter the first 10 characters in order to continue. Share Improve this answer Follow answered Nov 28, 2018 at 14:06 snack_overflow 536 2 11 27 Please contact Sage Pay support who will be able to generate your Form encryption password to enable you to post Form transaction registrations. More information on the different TxTypes can be found within the protocol document. Troubleshooting an "Your card does not support this type of purchase" error: Is it a debit card? You can only AUTHORISE an AUTHENTICATED transaction. This URL must be http:// or https:// and be less than 255 characters long. If this value is incorrect or invalid, then our system will be unable to identify the original transaction. This field can contain up to 10 characters. Every transaction registration that is sent over to the Sage Pay systems must have its own unique VendorTxCode. element is only required for a Streamline merchant number. Should not include leading zero's, and only include values in the range of 0 to 255. Easiest way is likely hit the Windows key (Windows 7 through 8.1), and start typing Device Manager. This is a required field and needs to be sent with every transaction you register with Sage Pay. Account type selected requires 3D secure authentication to process Maestro or SOLO cards. The BillingPostCode field which you have provided is longer than what is allowed. The following currency code(s) are either not valid or not supported:. Do roots of these polynomials approach the negative of the Euler-Mascheroni constant? The crypt string has been encoded incorrectly. The CV2 code that has been entered is invalid and must consist of either three or four digits depending on the card type selected. 2. 2) Obtain a newer video card that has firmware fully compatible with UEFI. I need the MLNX_OFED for the infiniband network card works properly. You will need to ensure that your code is passing either a value of 1 (Allow Gift Aid) or 0 (Do not Allow it) within this field. The Delivery Firstname contains invalid characters. You will need to ensure that your code is not sending more than 20 characters within this field and that no invalid characters are being sent. Unfortunately, we are unable to process transaction values outside of these ranges. If you're pointing to the live.sagepay endpoint then test cards will not work and will return the error you've mentioned. Browse other questions tagged, Where developers & technologists share private knowledge with coworkers, Reach developers & technologists worldwide, SagePay: Test card details not being accepted, How Intuit democratizes AI development across teams through reusability. If you are unable to identify the cause, please contact the Sage Pay support team if you are still being presented with this error message and we will look into this issue further. You must enter the post code to which the card being used is registered in the post code box provided on the payment page in order to continue. If you have received this system message, then the value which you have provided in this field is not what is specified within the protocol. Please ensure that you only use a fully qualified URL. Unable complete transaction due to resubmission of authorisation request by client. The ReleaseAmount value must also be less than or equal to the amount of the original Deferred transaction in which you are attempting to perform the Release. Unfortunately, we are unable to authorise your transactions as the network connection to the bank is currently unavailable. You will receive this error if you send an AccountType that your Sage Pay account does not support. The Related transaction is not a DEFFERED payment. Please supply ISO 4217 standard currency codes. The NotificationURL which you have provided is not recognised by the Sage Pay servers and therefore we cannot send you all the transaction completion information. The Authorisation has been rejected by the Vendor due to insufficient authentication. You cannot execute the specified command without administrative privileges. The CardNumber field provided does not contain a valid card number and may contain characters other than numbers such as letters. This commit does not belong to any branch on this repository, and may belong to a fork outside of the repository. The Card registration has been successful in exchange for a token. Unfortunately, you will not be able to perform a REFUND against this transaction as it has been fully refunded already. It should be a number and the value should match the value that was passed back to you by Sage Pay when the original transaction was completed. e.g. You will receive this system message if you are passing an amount that is outside of the supported range. The AccountType field can only contain the following values: E for e-commerce, M for MOTO or C for Continuous Authority Any other values will generate this system message. A transaction is unable to be registered without this information. cannot be before this month. Error: only 0 Devices available, 1 requested. If your customer is trying to use one of these cards, they will need to use another card to make the purchase. The Billing Address contains invalid characters. The supplied is not available on any merchant accounts associated with this vendor account. It should be less than 40 characters long, contain only letters and numbers and match the value passed in the original transaction. While the phone is on the restarting mode select "Wipe cache partition" in the Android service menu. You have selected to use Custom templates in your My Sage Pay admin area, but you do not have any custom templates uploaded. Unfortunately there is no way o reverse a voided transaction and if you need to take the payment again, you will need to put through a new payment transaction. so the proper error codes can be logged. b: Click on properties. Connect and share knowledge within a single location that is structured and easy to search. The request was unsuccessful due to an unexpected condition encountered by the server. If you are wishing to accept American Express, JCB or Diner cards, it is likely that you will need to contact these merchant acquirers directly to obtain a new merchant number. You will need to check to see that the original transaction you are attempting to RELEASE or ABORT is a DEFERRED transaction. This enabled test mode on the gateway and allows test cards to be used on the account so I can test a full payment. Please select the card type you would like to use for the transaction. You will need to check to ensure that the correct value is being submitted. The Tranaction is not in a DEFERRED state. The amount you are trying to AUTHORISE would exceed that value, so the authorisation is being denied. You will need to check your code to ensure you are retrieving the correct VendorTxCode from your database and sending it through in the RelatedVendorTxCode field. You will need to check the Protocol for the integration method (Form, Server or Direct) that you are using to ensure that you are sending the correct value in the TxType field. So far the gatway has been working as expected with failed payments, showing a failed payment message on the checkout page as either the card was declined or the card range was not accepted. You will need to ensure that your crypt string contains a Fully Qualified Domain name and page which will allow us to return the customer back to a visible Success Page on your site once the transaction has been successful. The document/file requested by the client was not found. The BillingAgreement flag is invalid. The Authorisation process timed-out. The card number that you have entered cannot be validated and/or identified by the Sage Pay systems. The RelatedTxAuthNo field should only ever contain the TxAuthNo (otherwise known as the VPSAuthCode) for the original transaction to which you are performing this REFUND, REPEAT or AUTHORISE. 4021 : The Card Range not supported by the system. Your transaction has been Authenticated successfully. Cost of Item n including tax: Total cost of item n. Please refer to the integration documentation for more information. You will need to check your code to ensure that you are sending this value or that the data is in the correct field. No further refunds can now be performed against the original transaction. The only exceptions that can be provided as characters along with letters and numbers are hyphens(-), underscores (_) or full stops(.). Please check your code to ensure you are only sending REFUND in a currency that matches the original payment. You must ensure that a post code value has been entered within the edit box that has been provided on the payment page. So could you tell me how can I recompile CIF module manually with the MLNX_OFED that is already installed. You have not passed the 3D-Authentication process which is required in order for this transaction to proceed with your payment. More information on the different TxTypes can be found within the protocol document. The CustomerEMail field, if provided, can only contain up to a maximum of 255 characters. Transaction is not allowed without 3D secure authentication. This field should only contain alphanumeric characters and must be 100 characters or less. To review, open the file in an editor that reveals hidden Unicode characters. It should be less than 40 characters long, contain only letters and numbers with no spaces or special characters (except for hyphen(-), underscore (_) or full stop (.)). If you have received this system message, then the value which you have provided in this field is not what is specified within the protocol. You will need to check your code to ensure that you are not send more than this. You signed in with another tab or window. This system message is only generated if you are attempting a Manual transaction where you are sending the Auth code to us within My Sage Pay. Why do academics stay as adjuncts for years rather than move around? Then select Troubleshoot > Advanced options > Startup settings one by one. You will need to check your code to ensure that you are entering numeric values only and that no letters are being passed over. This Refund would exceed the amount of the original transactaction. The Apply3DSecure field can only contain the following values: 0: Use the default setting on the Sage Pay System, 1: Force 3D-Secure checks and use appropriate rules 2: Force NO CHECKS for this transaction and always gain and authorisation 3: Force 3D-Secure checks but DO NOT apply rules and always gain an authorisation If any other characters or spaces are being passed or provided, then you will receive this error code and message. The RelatedSecurityKey is a unique security value for each transaction and would have been sent back to your server in the status response of the original transaction. To know more about the cookies used in this website refer to our Cookie Policy. I have 2 GTX 550 TI cards and have just installed cuda. You will need to check that you are sending the correct SecurityKey of the original transaction in this field. cannot be more than 50 if is not provided. If you receive this message, then you have failed to be authenticated through 3D-Secure and the card provider will not allow you to proceed with the transaction until you pass. 4. One or more of the specified already exists for the merchant number/currency combination. The ReleaseAmount larger the original amount. - the incident has nothing to do with me; can I use this this way? Explanation: The card number you have entered is not supported as a card type on the Opayo system. There is a problem with the details that have been supplied. The specified and combination is not valid, or the user may be locked out. Overlaps with an existing rule. The SuccessURL field must contain a Fully Qualified Domain Name and page reference pointing to the externally visible page on your site which your customers can be returned to if a transaction succeeds. You do not have any Custom templates uploaded onto your Sage Pay account and have selected to use the Custom templates option within your live My Sage Pay account. AVSCV2 rule not added. The Billing Firstname contains invalid characters. System boots fine with secure boot off. The Authorisation process failed, due to an internal server error. Incorrect Fixed value entered. Accepted values for this field are: VISA (Visa Credit), MC (MasterCard credit), DELTA (Visa debit), UKE (Visa Electron), SOLO, MAESTRO (you can still send SWITCH for older cards), AMEX (American Express), DC (Diner's Club) and JCB (Japan Credit Bureau cards). Expectation Failed : The expectation given in the Expect request-header could not be fulfilled by the server. Please email support@sagepay.com with this error. Please refine the search. As detailed above the card security code will consist of either three or four digits only depending on the card type selected. The RelatedVendorTxCode should contain the VendorTxCode of the original transaction against which you trying to REFUND, REPEAT or AUTHORISE. This system message is usually generated when your are attempting to action on an original transaction (such as a refund, void, repeat, release etc) and the authorisation details of the original transaction (RelatedTxAuth) has not been provided. The request was unsuccessful to the server being down or overloaded. You may need to zero pad your subnet mask so that each number block contains three digits. It should contain no more than 40 characters consisting only of letters and numbers matching the value passed for the original transaction. Perform the steps mentioned below and see if it helps. A transaction is unable to be registered without this information. Unable to find the transaction for the supplied. Authentication credentials are missing or incorrect. You will only be able to perform a VOID against a transaction once. The Vendor Rule Bases disallow this card range. Only zero or positive decimal value, to 2 decimal places. The deferred transaction has been successully released and will be sent for settlement. The RelatedSecurityKey does not match the original transaction. If a value is supplied, should contain either 0 or 1. The link is: http://www.sagepay.com/system_monitor.asp. You will need to ensure that your code is not sending invalid characters. It should contain no more than 40 characters consisting of letters and numbers only with no spaces or special characters. The Failure URL value will need to be provided within your crypt string when posting your transaction registration. You will need to ensure that the card issue number length is being passed as it is displayed exactly on the customer's card. 3D-Authentication failed. If you do, then the payment page will display the relevant text to provide the shopper with the option to allow GiftAid to be applied. If you double click on the card and go to the Drivers tab of the dialog that opens, give us the Driver Version. You must also ensure that there are no spaces within this card number. File: includes/commerce_sagepay_server.inc Func: commerce_sagepay_server_redirect_form () Full list: Please check and retry. VOID operation is not supported for PAYPAL transaction. The Description field can contain up to 100 characters. 4022: The Card Type selected does not match card number. The DeliveryFirstnames field is required. This error message is presented for transactions processed through the Form integration method only and occurs when the Encryption Password being used does not match the password that we have registered in our system. Error parsing the request XML. Many Git commands accept both tag and branch names, so creating this branch may cause unexpected behavior. You will have to check the content of this field ensuring that no invalid characters are also contained. You are only able to refund in the same currency as the original transaction. 5. rev2023.3.3.43278. This system messgae is generated when the currency you have selected in your POST does not support minor currency units. You will need to check your code to ensure that you have not entered more than 200 characters within this field on the payment pages. The end date is more than one month after the start date. The RelatedVendorTxCode should always contain the original VendorTxCode of the original transaction against which you are attempting to perform your REFUND, REPEAT or AUTHORISE. We also return to you the 2 digit Decline Code from the bank. You cannot set the administrator password using vspaccess. You will receive this error if the VendorTxCode you have used for a new transaction registration matches that of a previously successful transaction against your account. You must ensure that you are sending the name of the cardholder only within this field and that no numerics or invalid characters are being posted. If no value is entered here you will be presented with this error message. Is it possible to create a concave light? The request to Cancel an Authenticated transaction was successful. When I turned secure boot on, BIOS spit out "The VGA card is not supported by UEFI driver" messages on post screen, and asked me to turn on CSM mode in the BIOS. Please check and retry, There was error processing the payment at the bank site. The request was unsuccessful because the server can not support the functionality needed to fulfill the request. You will need to check that this field is sending the correct reference. You must provide the first 9 digits of the card number in the field. I hate Sage Pay anyway but unfortunately the pizza delivery company uses them, I get the error: The Card Range not supported by the system. The related transaction that you are attempting to send a RELEASE or ABORT POST to is not a DEFERRED transaction. Refunds are not allowed for this payment type. You will need to check your code to confirm that you are posting one of the following three values only: E for e-commerce, M for MOTO or C for Continuous Authority. Unfortunately, you are unable to reverse an aborted transaction and if you need to release the transaction, you will need to put through the transaction again. Uncover locations like caves, mines, a lumber mill, as well as otherworldly locales at your own pace. You will be able to locate the required Protocol and Integration guidelines for each solution under the Downloads section on the Sage Pay support web site. Please refer to the Sage Pay Integration and protocol guides to ensure this is being passed. ##### is an invalid date format. Exceeded the allowed amount of commands to execute. Please contact support to re-enable this functionality. You would have received this system message if you have not provided us with the correct value within the VPSTxId field. The DeliveryAddress and DeliveryPostcode are required. Please ensure you send exactly what was provided to you by your bank during your Code 10 check. Error (retrieving/updating or inserting) data. Please check your code to ensure that you are providing a unique identifier that does not contain more than the maximum number of characters and that there are no unacceptable characters being provided. Only zero or positive integer. This field is required to indicate the type of card being used by the customer (ie Visa, Mastercard etc) whose card number you have supplied within the CardNumber field. The amount field you are passing through is invalid. 3D accelerator card is not supported! The card is not yet valid. The certificate must have a valid user principal name (UPN). Invalid Amount field format. The CV2 value you supplied in the CV2 field is incorrect, it must be a three or four digit number (American Express only), exactly as printed on the card. This field is numerical only and can only support values from 0.01 to 100000.00. You will need to check to ensure that the card number length being provided is correct and that you are sending the full card number situated on the front of the card. You will not be able to perform a RELEASE against a DEFERRED transaction that has already been released. Transaction not in paypal registered state. The Delivery Phone contains invalid characters. The DeliveryFirstnames value is Too long. You should make sure that the VPSTxId you are supplying is the value which Sage Pay sent back to you with the original transaction. Please look into the content of the field and ensure you only pass values to the allowed number of decimal places for that currency.